WPManageNinja / fluent-smtp

FluentSMTP - WordPress SMTP & Email Service API connection Plugin
https://fluentsmtp.com
80 stars 39 forks source link

Error message: Fluent SMTP can't connect to server. #207

Open TassyJade24 opened 1 month ago

TassyJade24 commented 1 month ago

I have been having hassles with my emails for the past two weeks. I have signed up with Afrihost, and I have three email accounts with them: store@tasminscrochetcreations.co.za, admin@tasminscrochetcreations and design@tasminscrochetcreations.co.za. I initially had trouble adding the accounts to Outlook and had to ask my IT guy, who had initially set up my website, to change the DNS settings so that it matches my server provider. After doing that, my Outlook emails were working.

The problem is now with my website. I have selected Other SMTP and added all the necessary info. No matter what I do, I can't get my emails through Outlook. I have contacted Outlook but can't find any problems there, so I contacted my server. They told me everything, and the credentials I had put in were right on my end. I had even contacted my IT guy; as I said, he had changed things on his side with the DNS settings.

I don't know what else to do. I am in desperate need of a valid solution. I have been going in circles for 2 weeks. Please can anyone kindly assist.

Screenshot 2024-05-24 133240 Screenshot 2024-05-24 101743 Screenshot 2024-05-24 101728 Screenshot 2024-05-24 101713

bdkoder commented 1 month ago

@TassyJade24 , Is it possible to share the debug log, so we can find the error properly?

TassyJade24 commented 1 month ago

Hi there

It is sorted out thank you so much

On Tue, 28 May 2024, 13:08 Shahidul Islam, @.***> wrote:

@TassyJade24 https://github.com/TassyJade24 , Is it possible to share the debug log, so we can find the error properly?

— Reply to this email directly, view it on GitHub https://github.com/WPManageNinja/fluent-smtp/issues/207#issuecomment-2134949794, or unsubscribe https://github.com/notifications/unsubscribe-auth/BIWZ4XXAEIVH6DF3Z63PIX3ZERQUTAVCNFSM6AAAAABIIDYHO2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMZUHE2DSNZZGQ . You are receiving this because you were mentioned.Message ID: @.***>