Fields are not correctly trimmed

[WangCheng0116]

add contact -n Aaron Tan -p 12345678 -a Baker Street 12 -e aaron123@gmail.com and
add contact -n Aaron Tan -p 12345678 -a Baker Street 12 -e aaron123@gmail.com (there is an extra white space between Aaron and Tan)
These two commands should be considered the same based the usage in real life. Because we are obviously referring to the same person. However, the application doesn't detect such duplicate errors.

[nus-pe-script]

Team's Response

We believe that this is our check is reasonable enough and this is an edge case that is:

1. Very much attributed to user error
2. Can very easily be undone

   Items for the Tester to Verify

   :question: Issue response

Team chose [response.NotInScope]

• [x] I disagree

Reason for disagreement: I disagree for the following reasons:

• User-Friendly Behavior:

  • In real-life scenarios, users often expect a certain level of flexibility and forgiveness in the input. Allowing for minor variations, such as an extra whitespace, is user-friendly and aligns with common user behavior.

• Natural Language Variations:

  • Users might input information with slight variations, including spacing. Recognizing and treating these variations as equivalent is in line with accommodating natural language input.

• User Expectations:

  • Users typically don't expect strict syntax rules when entering data. They may assume that the system understands their intent and is forgiving of minor deviations in formatting.

• Common Data Entry Mistakes:

  • Users might make unintentional mistakes in data entry, such as adding extra spaces. The system should be designed to handle these common mistakes gracefully to enhance the user experience.

To add on, upon testing, we can discover that the application successfully trims the whitespace before and after the name field, indicating that the dev team has made such assumptions about extra whitespace. But they don't handle the issue well when there's a whitespace in between names.
To achieve the expected behavior, what is needed is just to use the trim() method, which is easy to implement but can greatly enhance user experience.

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