WarwickTabletop / tgrsite

Warwick Tabletop Games and Role-Playing Society's website.
http://warwicktabletop.co.uk
ISC License
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Change notification defaults to be more sensible #318

Closed finnbar closed 2 years ago

finnbar commented 2 years ago

The default notification settings currently favour web notifications over email ones, which makes sense from a perspective of not emailing without permission, but leads to problems when people do not realise that the Notification Settings page exists. It would also be ideal for new users to be sent the newsletter immediately.

As such, I propose that new newsletters and messages default to Full Email (email immediately on a new newsletter being published) and Summary Email (email a summary each day) respectively.

Implementation notes and questions:

After some discussion, we can make an action plan for implementing this.

the-Bruce commented 2 years ago

So, I've mentioned my stance before, but I am very much not in favour of signing up people to emails by default. Nothing leaves a bad taste in my mouth more than if the first thing I have to do after signing up is dig through the settings to turn of the emails they send. When this last was brought up, I implemented a feature where after signing up it redirected you to a page that let you sign up to the newsletter in one click, but this never really worked due to the setting allowing a description/advert pitch being left blank. (I did ask Ares for the copy a couple of times, but understandably they were very busy and never got round to it). This was removed when the tutorial was added.

One compromise I did come to while thinking it over last night was a dropdown in the signup page that gave you a few notification profiles so that people could opt in (e.g. None, Newsletter Only, Balanced, Everything), with a note that they can customise it in their settings once they signup. I wouldn't make it a checkbox, as people tend to click those on autopilot assuming its a t&c button.

This feels like it strikes the balance of allowing people to easily sign up to emails, without forcing those of them who don't like emails to dig through the settings on first sign up.

Putting a link in the profile page is, however, a very good idea and should probably be implemented regardless of how the other questions end up being answered.

I'd also be hesitant to move the in-email unsubscribe link. For better or worse, that has become the industry standard location for it, and moving it is likely to cause more confusion than it solves.

finnbar commented 2 years ago

Action plan:

finnbar commented 2 years ago

Closed via #320