There are some great support documents for the users, but they are really hard to find/access after you've left the welcome page. On the welcome page, you might want to change the link title from "resources" to "Help" or "Support". Down the road, you might also want to find a way to make support documents accessible to users regardless of where they are the website. As one example of a website that does this well - in my opinion - Airbnb has a sleek, unobtrusive method that could be replicated - a small icon at the top of the page.
There are some great support documents for the users, but they are really hard to find/access after you've left the welcome page. On the welcome page, you might want to change the link title from "resources" to "Help" or "Support". Down the road, you might also want to find a way to make support documents accessible to users regardless of where they are the website. As one example of a website that does this well - in my opinion - Airbnb has a sleek, unobtrusive method that could be replicated - a small icon at the top of the page.