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WebThingsIO / zigbee-adapter

Zigbee adapter add-on for WebThings Gateway
Mozilla Public License 2.0
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No Zigbee dongle found on Webthings #260

Closed ac-guitar closed 3 years ago

ac-guitar commented 3 years ago

There was a closed issue with the same problem so I had to open a new one.

Everything was running fine. I left Webthings for a few days, and when I connected the Conbee to the Raspberry PI, I saw the message.

I downloaded a new image, flashes a SD card and started all over again. The result is the same:

2020-12-03 14:52:48.965 ERROR : zigbee-adapter: SerialProber: timeout: deConz dongle not detected on /dev/ttyACM0 2020-12-03 14:52:48.967 INFO : zigbee-adapter: Serial ports that were found: 2020-12-03 14:52:49.111 INFO : zigbee-adapter: USB Serial Device 1cf1:0030 Vendor: dresden elektronik ingenieurtechnik GmbH Serial: DE2228199 found @ /dev/ttyACM0 2020-12-03 14:52:49.113 INFO : zigbee-adapter: Serial Device found @ /dev/ttyAMA0 2020-12-03 14:52:49.115 INFO : zigbee-adapter: Serial Device found @ /dev/ttyS0 2020-12-03 14:52:49.116 ERROR : zigbee-adapter: Failed to start add-on zigbee-adapter: No Zigbee dongle found

frederic34 commented 3 years ago

https://github.com/WebThingsIO/serial-prober-node/issues/11

ac-guitar commented 3 years ago

There is another issue open. Closing this one.

chas-iot commented 3 years ago

Is this a brand new device or did you upgrade the firmware on the device? If yes, then we know the cause - The firmware has changes to the serial protocol that need work to support. I'm following up with the manufacturer at https://github.com/dresden-elektronik/deconz-rest-plugin/issues/3787 and our tracker issue is at https://github.com/WebThingsIO/serial-prober-node/issues/11

ac-guitar commented 3 years ago

Is this a brand new device or did you upgrade the firmware on the device? If yes, then we know the cause - The firmware has changes to the serial protocol that need work to support. I'm following up with the manufacturer at dresden-elektronik/deconz-rest-plugin#3787 and our tracker issue is at WebThingsIO/serial-prober-node#11

The problem was there before updating the firmware. Let's say I left the Conbee without use for a few weeks and when I started to use it again, the adapter did not start. Now both Webthings and Conbee are updated.