Kelly, L. (2024). Supermarket ‘dark jobs’ and rapid grocery delivery: Transformations in labour, technology and logistics. New Media & Society, 26(3), 1227–1248. https://doi.org/10.1177/14614448231201641
TLDR - useful for thinking about ghost kitchen research Uses interviews with personal shoppers and 'dark store' employees, supplemented with corporate documentation & media statements, to describe the impact of e-commerce on Australian supermarkets