Missing a whatsapp server IP in your zip archive

[clebig]

Dear Whatsapp team,

Could you add 179.60.192.48/32 and 157.240.21.51/32 to your "List of the WhatsApp server IP addresses and ranges (ZIP)" that you provide here : https://developers.facebook.com/docs/whatsapp/network-debugging.

I can spot these IPs which seem to be VOIP gateways or proxies when doing calls (UDP 3478).

see https://github.com/ntop/nDPI/issues/683#issue-425560749

Thank you.

[thiagocmoraes]

Let us take a look on this.

PS: probably Direct Support is a better channel to report that and with closer monitoring. Thanks for reporting!

[clebig]

Hi Thiago, You are right, unfortunately I don't have a Facebook dev account so I don't have an access to direct support or at least I couldn't find it.

[mscmartin]

I need help, urgently! I do not know what else to try! WACORE does not start! Error: "Exit 1"

    Name                       Command               State                  Ports

---

installation_db_1 docker-entrypoint.sh mysqld Up 0.0.0.0:33060->3306/tcp, 33060/tcp installation_wacore_1 /opt/whatsapp/bin/waiton ... Exit 1 installation_waweb_1 /opt/whatsapp/bin/waiton ... Up 0.0.0.0:9090->443/tcp, 9090/tcp

[mengyiyuan]

@mscmartin, this is not a support channel for WhatsApp Business API. Could you please open a direct support ticket by following the instructions here? https://developers.facebook.com/docs/whatsapp/contact-support

You can also self troubleshoot by using our debugging tool WADebug, https://developers.facebook.com/docs/whatsapp/guides/wadebug

Thanks!