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WhatsApp / stickers

This repository contains the iOS and Android sample apps and API for creating third party sticker packs for WhatsApp.
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[iOS] Empty packs after pack update #688

Open guidev opened 4 years ago

guidev commented 4 years ago

Specifications
OS Version: iOS 13.7 WhatsApp Version: 2.20.92 (App Store)

Stickers

Problem Description
Hello,

There's an issue when trying to add the same pack (same identifier), instead of being recognized as the same, the pack is unexpectedly added again to WhatsApp. This results in duplicate packs, one of which (the "old" one) appears empty.

Reproduction Steps
Reproducible with the sample app:

  1. Open the sample app
  2. Tap on Add to WhatsApp
  3. Tap on Save on WhatsApp
  4. Repeat from 1.

You now have two stickers packs, one of which is not functioning.

I've attached a video.

Head of Commit master

Links
Video: https://srv-file10.gofile.io/download/qN5X0E/RPReplay_Final1599653235.mov

simonzhexu commented 4 years ago

Thanks for reporting, we will take a look.

simonzhexu commented 4 years ago

Hi, This is an issue with iOS 13 update, where bundle ID is no longer visible to our app. We will fix.

AlexandreCrettet commented 3 years ago

Hello,

My question seems related to this issue, so I'm posting it here: I am wondering why it seems not possible to know if a pack has already been added to WhatsApp? There is a method WhitelistCheck.isStickerPackWhitelistedInWhatsAppConsumer(...) on Android, which is very convenient so we can prevent our users from uploading the packs several times (with a good UX).

Thanks

kzthet194 commented 3 years ago

I also agreed with @JeanCarrot need to same way with Android.

JonnyBurger commented 3 years ago

I received a bug report from one user of my sticker app that updating a pack does not work anymore, instead it creates a new one. This seems to be a regression still in place in version 2.20.120.

Could you file an issue with the engineering team so they get notified of this bug?

gyeongnz commented 3 years ago

Hi, Same here on iPhone Xs Max (iOS 14.4). Is there any update for this issue? @simonzhexu

gyeongnz commented 3 years ago

Whatsapp for andorid has more properties like "image_data_version" and "avoid_cache" for exporting sticker pack. Do Whatsapp for iOS needs set more properties for this issues?

BattleShipPark commented 3 years ago

I have the same case.

sofyafreyman commented 3 years ago

Hey guys, we are aware of this bug, it happens on iOS 13+ due to changes in API. I will prioritize finding a fix and will update you as soon as I can. Thanks for your patience

meismyles commented 1 year ago

Any update on this?