404 Page not found, on petition

WhiteHouse / petitions

Drupal installation profile powering We The People at petitions.whitehouse.gov

https://petitions.whitehouse.gov/

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404 Page not found, on petition #139

Open CIwanow opened 6 years ago

CIwanow commented 6 years ago

Link to petition: https://petitions.whitehouse.gov/petition/petition-donald-trump-calling-international-investigation-smolensk-plane-crash-april-10th-2010

Petition was working and got more than 40 000 signatures, now it's displaying error: "404 Page Not Found".

There's also error on developer's console: "Failed to load resource: the server responded with a status of 403 (Forbidden) petition-donald-trump-calling-international-investigation-smolensk-plane-crash-april-10th-2010"

rbanffy commented 6 years ago

It seems it's back online

CIwanow commented 6 years ago

Yeah, great now it's online again (it was unavailable for few hours), but what's weird for me is that start date is April 10, 2018 - originally it was April 13, 2018. So now end date is May 10, 2018 instead of May 13, so now we have 3 days less that previously. In case of any other problems - it's good place to raise issues? Or I should look for contact somewhere else? Here's screen with correct date:

rbanffy commented 6 years ago

I'm not sure who's currently responsible for the website operations side. Tradition says the webmaster@ e-mail should route to someone responsible for operations, but I can't really speak on their behalf. If tradition doesn't work, the contact form (link on the page footer) would be our best option at the moment.

CIwanow commented 6 years ago

Ok, thanks for response. Someone fixed date :). BTW I thought that you work as developer in WH because you're member of "The White House organization"

rbanffy commented 6 years ago

My involvement is with the project, not WH operations.

CIwanow commented 6 years ago

ok, one more thing. Petition time is ended, and we got like 99% of needed votes. As I wrote petition was unavailable for 24h, so I think it's justified to add additional time ( we did not have a full month because of that). I have no idea if it's even possible, but I'm writing this because maybe someone from WH operations will reach this message (I contacted also from official form on website).

https://petitions.whitehouse.gov/petition/petition-donald-trump-calling-international-investigation-smolensk-plane-crash-april-10th-2010

pzabrocki commented 6 years ago

Petition closed with 99008 signatures and really strange things took place during vote time. Apart from issues mentioned by @CIwanow (404 error, change of end date) I noticed several other problems that occured at least a few times:

The text of the petition was not visible
The form was not visible (people couldn't sign the petition!)
The progress bar showed 100%
Different people reporting different results at the same time (ok, let's say it's a local cache problem) Strange, isn't it? :/