Closed MJK1234 closed 4 months ago
crramirez
commented
6 months ago Hello @MJK1234
This is the link : https://apps.microsoft.com/detail/9NV1GV1PXZ6P
The application is still on the store don't worry.
Be sure that you are logged in the store with the same account that you used to make the purchase.
For license issues please write us to: contact@whitewaterfoundry.com
Regards, Carlos
MJK1234
commented
6 months ago Hi Carlos, I,m pretty sure it was you who helped me the first time. The link worked, I was thrown off at first because it still asked me to pay. I clicked the link anyway and it gave me the option to install. Thanks for your help. Cheers
On Wed, Dec 27, 2023 at 2:09 PM Carlos Rafael Ramirez < @.***> wrote:
Hello @MJK1234 https://github.com/MJK1234
This is the link : https://apps.microsoft.com/detail/9NV1GV1PXZ6P
The application is still on the store don't worry.
Regards, Carlos
— Reply to this email directly, view it on GitHub https://github.com/WhitewaterFoundry/Pengwin/issues/783#issuecomment-1870657822, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2YTNJHBCG4HG5RQ47FPDJ3YLSMCHAVCNFSM6AAAAABBESD2ZWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZQGY2TOOBSGI . You are receiving this because you were mentioned.Message ID: @.***>
Hello, awhile back now I purchased the Pengwin OS on the Microsoft store. Actually, to be accurate I made a donation to Whitewater foundry so I could obtain the program. Since then, I have had to reset my computer. When I went on the Microsoft store today, to re-install the OS I found that the app was no longer in my list and wanted me to purchase it again when I went to the app page itself. I have attached a copy of the donation I made because I was unable to download the app at the time. Whitewater Foundry has a great product in the Pengwin OS. It's unfortunate that you have decided to sell this product exclusively on the Microsoft Store, their platform seems to have a lot of problems. This would have easily been avoided if I had a hard copy of the program saved to an external drive. I hope this issue can be easily resolved, thank you for your time.
mjkightley@gmail.com
Receipt.pdf