Raft WSL insists to offer free period and then pay for a subscription while I have already paid

WhitewaterFoundry / Raft-WSL-Feedback

Place to create and follow issues about the application Raft WSL

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Raft WSL insists to offer free period and then pay for a subscription while I have already paid #1

Closed xprzemekw closed 3 years ago

xprzemekw commented 4 years ago

Raft WSL insists to offer free period and then pay for a subscription while I have already paid. In addition Settings -> Subscription tries to work out subscription status but it never completes and shows 'Inactive'.

crramirez commented 4 years ago

Hello,

Thanks for writing to us. Please forward your purchase confirmation email to contact@whitewaterfoundry.com, also if you can, a screenshot showing your Raft Subscription in your Microsoft account page.

Regards, Carlos

crramirez commented 4 years ago

Hello,

We published a version with one correction that should fix your issue.

Try again.

Thanks for reporting

xprzemekw commented 4 years ago

Hi,

In have forwarded necessary details to contact@whitewaterfoundry.com. Unfortunately issue still occurs for me.