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WildAid / o-fish-android

Android app for the Officer's Fishery Information Sharing Hub (O-FISH). The mobile app allows fisheries officers to document and share critical information gathered during a routine vessel inspection.
Apache License 2.0
22 stars 24 forks source link

Boarding Doesn't Show in my Web application #527

Open raox1 opened 2 years ago

raox1 commented 2 years ago

When i try to add a new boarding through the mobile application, it doesnt get uploaded in the web application, even though it does show in my records in the app. i logged in through the same email id.

Sheeri commented 2 years ago

We are currently experiencing an issue with Realm sync that is causing this issue.

raox1 commented 2 years ago

alright, does that happens automatically ? like the break in realm sync, or it might be result of some coding bug??

Sheeri commented 2 years ago

Hi! The break in realm sync is a backend issue, and it wasn't a coding bug, it was an infrastructure problem. We have corrected it on our side of things. Although I realize I'm speaking out our particular infrastructure, and if you have built it yourself with your own Realm, you may have a different infrastructure?

Did you build it with your own realm? If not, what's the Realm ID you're using (like, is it the sandbox account, Realm ID = wildaidsandbox-mxgfy?

Sheeri commented 2 years ago

@lalitrao-1 is this still an issue for you? If not, we will close it in a week (you can always reopen or make a new ticket).