Open sith-on-mars opened 1 year ago
Can you provide us with the contents of /opt/windscribe/helper_log.txt
?
I didn't find helper_log.txt
you're referring to. I found the debug log under setting => help, which I hope it's helpful.
G [270423 01:48:46:199 0.017] [basic] App start time: "Thu Apr 27 11:48:46 2023"
G [270423 01:48:46:199 0.017] [basic] App version: "v2.6.14"
G [270423 01:48:46:199 0.017] [basic] Platform: "wayland"
G [270423 01:48:46:199 0.017] [basic] OS Version: "Linux #1 SMP PREEMPT_DYNAMIC Thu Apr 20 23:05:25 UTC 2023"
G [270423 01:48:46:199 0.017] [basic] CPU architecture: "x86_64"
G [270423 01:48:46:203 0.021] [basic] Detected OpenVPN versions: QList("2.5.4")
G [270423 01:48:46:203 0.021] [basic] Selected OpenVPN version: "2.5.4"
G [270423 01:48:46:204 0.021] [basic] DpiScaleManager::constructor -> DPI: 96 ; scale: 1 ; devicePixelRatio: 2
G [270423 01:48:46:208 0.026] [basic] OS in dark mode: true
G [270423 01:48:46:222 0.040] [basic] GUI pid: 25922
G [270423 01:48:46:223 0.041] [basic] Gui settings {isLaunchOnStartup:false; isAutoConnect:true; isHideFromDock:false; isShowNotifications:false; orderLocation:"Alphabet"; latencyDisplay:"Ms"; shareSecureHotspot:{isEnabled:false; ssid:empty; password:empty}; shareProxyGateway:{isEnabled:false; proxySharingMode:"HTTP"}; splitTunneling:{settings:{active:false; mode:"Exclude"}; apps:QList(); networkRoutes:QList()}; isDockedToTray:false; isMinimizeAndCloseToTray:true; backgroundSettings:{backgroundType:1; backgroundImageDisconnected:empty; backgroundImageConnected:empty}; isStartMinimized:true; isShowLocationHealth:true; isAutoSecureNetworks:true; appSkin:"Alpha"}
G [270423 01:48:46:224 0.042] [basic] Engine settings {language:"en"; updateChannel:"Release"; isIgnoreSslErrors:false; isTerminateSockets:true; isAllowLanTraffic:true; firewallSettings: {mode:"Automatic"; when:"Before Connection"}; connectionSettings: {isAutomatic:true; protocol:"WireGuard"; port:443}; dnsResolutionSettings: {isAutomatic:true; manualAddress:""}; proxySettings: {option:"None"; address:""; port:0; username:empty; password:empty}; packetSize: {isAutomatic:true; mtu:-1}; macAddrSpoofing: {isEnabled:false; macAddress:""; selectedNetworkInterface:{friendlyName:""; networkOrSsid:""}; networkInterfaces:{}; dnsPolicy: "Cloudflare"; customOvpnConfigsPath: empty; isKeepAliveEnabled:false; connectedDnsInfo:{type:0}; dnsManager:"Automatic"; networkPreferredProtocols:QMap(); networkLastKnownGoodProtocols: {QMap(); }}
G [270423 01:48:49:679 3.496] [basic] Backend::init()
G [270423 01:48:49:679 3.497] [basic] connected to helper socket
G [270423 01:48:49:686 3.504] [basic] setWindowPosFromPersistent() - screen "eDP-1" - geometry QRect(0,0 3200x1800) - virtualGeometry QRect(0,0 3200x1800) - logicalDotsPerInch 96 - devicePixelRatio 2
G [270423 01:48:49:686 3.504] [basic] setWindowPosFromPersistent() - restored app geometry: QRect(1361,823 392x376)
G [270423 01:48:49:686 3.504] [basic] Tray Icon geometry: QRect(0,0 0x0)
G [270423 01:48:49:689 3.507] [basic] OpenVPN helper connected ok
G [270423 01:48:49:696 3.513] [basic] DpiScaleManager::setMainWindow -> no DPI or pixel ratio changes
G [270423 01:48:49:713 3.531] [basic] Changed DNS servers for DnsResolver to: QList("1.1.1.1", "1.0.0.1")
G [270423 01:48:49:721 3.539] [network] SSL version: "OpenSSL 1.1.1t 7 Feb 2023"
G [270423 01:48:49:722 3.539] [basic] Curl version: libcurl/7.87.0 OpenSSL/3.1.0 zlib/1.2.13
G [270423 01:48:49:734 3.552] [basic] dga version: 2
G [270423 01:48:49:734 3.552] [server_api] ServerAPI::setApiResolutionsSettings {isAutomatic:true; manualAddress:""}
G [270423 01:48:49:734 3.552] [basic] "/usr/lib/opt/windscribe/windscribestunnel"
G [270423 01:48:49:734 3.552] [basic] "/usr/lib/opt/windscribe/windscribewstunnel"
G [270423 01:48:49:735 3.552] [best_location] Best location loaded from settings: "[redacted]"
G [270423 01:48:49:803 3.621] [basic] ImageResourcesSvg::run() - all SVGs loaded
G [270423 01:48:49:845 3.663] [basic] Firewall state from last app start: false
G [270423 01:48:49:851 3.668] [firewall_controller] firewall off
G [270423 01:48:49:856 3.674] [cli_ipc] IPC server for CLI started
G [270423 01:48:49:863 3.680] [failover] Trying: "acc: 139"
G [270423 01:48:49:866 3.684] [basic] Servers locations changed
G [270423 01:48:49:918 3.736] [basic] Network Whitelisting detected SECURED network -- Connecting..
G [270423 01:48:49:928 3.746] [basic] Network Changed: Index: 3 , Network/SSID: "ANU-Secure" , MAC: "64:5D:86:D7:52:17" , device name: "" friendly: "ANU-Secure"
G [270423 01:48:49:932 3.750] [basic] Automatic enable firewall before connection
G [270423 01:48:49:933 3.750] [firewall_controller] firewall enabled with ips count: 180
G [270423 01:48:49:950 3.768] [basic] MutableLocationInfo created: "Los Angeles - Lamar" "185.152.67.225; 89.187.187.97; 89.187.185.33; " ; Selected node: 1
G [270423 01:48:49:950 3.768] [basic] radiusUsername openvpn: "rjznpbe8-z526vyc"
G [270423 01:48:49:950 3.768] [basic] radiusUsername ikev2: "rjznpbe8-63te5b8"
G [270423 01:48:49:950 3.768] [basic] Connecting to "Los Angeles - Lamar"
G [270423 01:48:49:950 3.768] [connection] Connection settings: automatic
G [270423 01:48:49:950 3.768] [connection] "Location nodes: node1 = {ip1 = 185.152.67.225, ip2 = 185.152.67.226, ip3 = 185.152.67.227}; node2 = {ip1 = 89.187.187.97, ip2 = 89.187.187.98, ip3 = 89.187.187.99}; node3 = {ip1 = 89.187.185.33, ip2 = 89.187.185.34, ip3 = 89.187.185.35}; "
G [270423 01:48:49:951 3.768] [connection] Default adapter and gateway: "adapter name = wlp0s20f3; adapter IP = 10.28.104.177; gateway IP = 10.28.96.1; remote IP = ; dns = (); ifIndex = not detected"
G [270423 01:48:49:951 3.768] [connection] Connecting to IP: "89.187.187.99" protocol: "WireGuard" port: 443
G [270423 01:48:49:951 3.768] [connection] Requesting WireGuard config for hostname = "us-west-066.whiskergalaxy.com"
G [270423 01:48:51:971 5.789] [server_api] API request ApiAccessIps successfully executed
G [270423 01:48:51:994 5.812] [firewall_controller] firewall enabled with ips count: 181
G [270423 01:48:54:168 7.986] [basic] update session status (changed since last call)
G [270423 01:48:54:168 7.986] [basic] "[SessionStatus] { is_premium: 1; status: 1; rebill: 0; billing_plan_id: 108; premium_expire_date: 2026-03-20; traffic_used: 322631953514; traffic_max: -1; email_status: 0; static_ips: 0; alc_count: 0; last_reset_date: 2023-03-29 }"
G [270423 01:48:56:358 10.176] [server_api] API request ServerCredentials "openvpn" successfully executed
G [270423 01:48:56:393 10.211] [server_api] API request ServerConfigs successfully executed
G [270423 01:48:56:422 10.240] [server_api] Notifications request successfully executed
G [270423 01:48:56:423 10.241] [server_api] API request PortMap successfully executed
G [270423 01:48:56:451 10.268] [server_api] WgConfigs connect request successfully executed
G [270423 01:48:56:451 10.269] [basic] Whitelist connecting ip: "89.187.187.99"
G [270423 01:48:56:451 10.269] [basic] Whitelist DNS-server ip: "10.255.255.3"
G [270423 01:48:56:456 10.274] [firewall_controller] firewall enabled with ips count: 183
G [270423 01:48:56:474 10.292] [connection] Connecting WireGuard: "utun420"
G [270423 01:48:56:478 10.296] [server_api] API request ServerCredentials "ikev2" successfully executed
G [270423 01:48:56:478 10.296] [wireguard] WireGuard started after 0 retries
G [270423 01:48:56:478 10.296] [wireguard] Configuring WireGuard...
G [270423 01:48:56:508 10.326] [basic] DNS-manager configuration: isResolvConfInstalled = true ; resolvConfSymlink = "/usr/bin/resolvectl" ; isSystemdResolvedServiceRunning = true ; resolvConfFileSymlink = "/run/systemd/resolve/stub-resolv.conf"
G [270423 01:48:56:508 10.326] [basic] /etc/resolv.conf header: "# This is /run/systemd/resolve/stub-resolv.conf managed by man:systemd-resolved(8).# Do not edit.## This file might be symlinked as /etc/resolv.conf. If you're looking at# /etc/resolv.conf and seeing this text, you have followed the symlink.## This is a dynamic resolv.conf file for connecting local clients to the# internal DNS stub resolver of systemd-resolved. This file lists all# configured search domains.## Run \"resolvectl status\" to see details about the uplink DNS servers# currently in use.## Third party programs should typically not access this file directly, but only# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a# different way, replace this symlink by a static file or a different symlink.## See man:systemd-resolved.service(8) for details about the supported modes of# operation for /etc/resolv.conf."
G [270423 01:48:56:508 10.326] [basic] The DNS installation method -> resolvconf
G [270423 01:48:56:513 10.331] [basic] Received Check Update Answer
G [270423 01:48:56:513 10.331] [basic] No available update
G [270423 01:48:56:582 10.400] [wireguard] WireGuard configuration failed
G [270423 01:48:56:583 10.400] [basic] Disconnected from helper socket, try reconnect
G [270423 01:48:56:583 10.401] [wireguard] Failed to configure WireGuard
G [270423 01:48:56:583 10.401] [connection] ConnectionManager::onConnectionError(), state_ = 1 , error = 32
G [270423 01:48:56:583 10.401] [basic] on reconnecting event
G [270423 01:48:56:583 10.401] [basic] Changed DNS servers for DnsResolver to: QList("1.1.1.1", "1.0.0.1")
G [270423 01:48:56:583 10.401] [basic] FirewallController_linux::setInterfaceToSkip_posix -> "utun420"
G [270423 01:48:56:583 10.401] [connection] ConnectionManager::onConnectionDisconnected(), state_ = 3
G [270423 01:48:56:583 10.401] [basic] connected to helper socket
G [270423 01:48:56:584 10.402] [connection] Default adapter and gateway: "adapter name = wlp0s20f3; adapter IP = 10.28.104.177; gateway IP = 10.28.96.1; remote IP = ; dns = (); ifIndex = not detected"
G [270423 01:48:56:584 10.402] [connection] Connecting to IP: "89.187.187.99" protocol: "WireGuard" port: 443
G [270423 01:48:56:584 10.402] [connection] Requesting WireGuard config for hostname = "us-west-066.whiskergalaxy.com"
G [270423 01:48:56:747 10.565] [wireguard] WireGuard daemon stopped after 0 retries
G [270423 01:48:56:747 10.565] [connection] ConnectionManager::onConnectionDisconnected(), state_ = 3
G [270423 01:48:56:748 10.565] [connection] Default adapter and gateway: "adapter name = wlp0s20f3; adapter IP = 10.28.104.177; gateway IP = 10.28.96.1; remote IP = ; dns = (); ifIndex = not detected"
G [270423 01:48:56:748 10.565] [connection] Connecting to IP: "89.187.187.99" protocol: "WireGuard" port: 443
G [270423 01:48:56:748 10.565] [connection] Requesting WireGuard config for hostname = "us-west-066.whiskergalaxy.com"
G [270423 01:48:56:979 10.796] [server_api] API request ServerLocations successfully executed, revision changed = 54087 , revision_hash = "e960f1daedc2d32b52d395483b198cebba219cab"
G [270423 01:48:57:019 10.837] [basic] Servers locations changed
G [270423 01:48:57:030 10.848] [firewall_controller] firewall enabled with ips count: 183
G [270423 01:48:58:229 12.047] [server_api] WgConfigs connect request successfully executed
G [270423 01:48:58:230 12.048] [basic] Whitelist connecting ip: "89.187.187.99"
G [270423 01:48:58:230 12.048] [basic] Whitelist DNS-server ip: "10.255.255.3"
G [270423 01:48:58:230 12.048] [connection] Connecting WireGuard: "utun420"
G [270423 01:48:58:240 12.058] [wireguard] WireGuard started after 0 retries
G [270423 01:48:58:240 12.058] [wireguard] Configuring WireGuard...
G [270423 01:48:58:281 12.099] [basic] DNS-manager configuration: isResolvConfInstalled = true ; resolvConfSymlink = "/usr/bin/resolvectl" ; isSystemdResolvedServiceRunning = true ; resolvConfFileSymlink = "/run/systemd/resolve/stub-resolv.conf"
G [270423 01:48:58:281 12.099] [basic] /etc/resolv.conf header: "# This is /run/systemd/resolve/stub-resolv.conf managed by man:systemd-resolved(8).# Do not edit.## This file might be symlinked as /etc/resolv.conf. If you're looking at# /etc/resolv.conf and seeing this text, you have followed the symlink.## This is a dynamic resolv.conf file for connecting local clients to the# internal DNS stub resolver of systemd-resolved. This file lists all# configured search domains.## Run \"resolvectl status\" to see details about the uplink DNS servers# currently in use.## Third party programs should typically not access this file directly, but only# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a# different way, replace this symlink by a static file or a different symlink.## See man:systemd-resolved.service(8) for details about the supported modes of# operation for /etc/resolv.conf."
G [270423 01:48:58:281 12.099] [basic] The DNS installation method -> resolvconf
G [270423 01:48:58:332 12.150] [wireguard] WireGuard configuration failed
G [270423 01:48:58:332 12.150] [basic] Disconnected from helper socket, try reconnect
G [270423 01:48:58:332 12.150] [wireguard] Failed to configure WireGuard
G [270423 01:48:58:333 12.150] [connection] ConnectionManager::onConnectionError(), state_ = 3 , error = 32
G [270423 01:48:58:333 12.150] [basic] connected to helper socket
G [270423 01:48:58:333 12.150] [basic] FirewallController_linux::setInterfaceToSkip_posix -> "utun420"
G [270423 01:48:58:404 12.222] [connection] ConnectionManager::onConnectionDisconnected(), state_ = 3
G [270423 01:48:58:433 12.251] [wireguard] WireGuard daemon stopped after 0 retries
G [270423 01:48:58:433 12.251] [connection] ConnectionManager::onConnectionDisconnected(), state_ = 3
G [270423 01:49:04:664 18.482] [connection] ConnectionManager::clickDisconnect()
G [270423 01:49:04:664 18.482] [connection] ConnectionManager::onConnectionDisconnected(), state_ = 4
G [270423 01:49:04:664 18.482] [basic] on disconnected event
G [270423 01:49:04:664 18.482] [basic] Changed DNS servers for DnsResolver to: QList("1.1.1.1", "1.0.0.1")
G [270423 01:49:04:664 18.482] [basic] FirewallController_linux::setInterfaceToSkip_posix -> ""
G [270423 01:49:04:675 18.492] [firewall_controller] firewall enabled with ips count: 181
G [270423 01:49:04:729 18.546] [firewall_controller] firewall off
G [270423 01:49:10:061 23.879] [best_location] prevBestLocationId= "[redacted]" ; prevBestLocationLatency= 15
G [270423 01:49:10:062 23.879] [best_location] Detected min latency= 7 ; id= "[redacted]"
G [270423 01:49:10:062 23.879] [best_location] Best location changed to "[redacted]"
Hmm... something must be happening with the helper, as it should be logging to that file. As silverblue is not a currently supported distro, it may be quite some time before we have resources available to investigate this further. Sorry!
I couldn't connect to Silverblue no matter which connection method I tried. Windscribe worked on OpenSUSE MicroOS so I don't think it's just the general immutable system issue. Also, iVPN worked on my Silverblue.
Here is the output from the time I opened the app until the point I failed to make Wireguard connection and closed the app.