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Wootric / WootricSDK-iOS

Wootric iOS SDK to show NPS, CSAT and CES surveys
MIT License
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Wootric survey being glitchy #82

Closed hassaan22 closed 4 years ago

hassaan22 commented 4 years ago

Hi all,

We are trying to do a very basic implementation for the Wootric Survey and presenting it on a tabbarcontroller. When we present it, it is acting really finicky. The rating slider is jumping/glitching and seems like there is some issue with the layout.

In addition, after rating, the feedback screen is scroll-able, so user can scroll the view and it effectively hides the view. We do not want this behavior.

Please see the attached video for example of both visual issues.

We are using 0.19.0 Wootric SDK using Cocoapods.

Would love to hear any input or why this may be happening. Thank you

Wotric Survey Visual Issues

diegoserranoa commented 4 years ago

Hello @hassaan22 thanks for reporting this. Couple of questions:

hassaan22 commented 4 years ago

This is happening on Device. We are seeing this on all devices, from iPhone 7 to the latest iPhone Xs.

iOS version 13.7 and like mentioned, all devices.

We are using Swift, so we have the bridging header. (not sure if this is relevant, but I thought i would mention it)

diegoserranoa commented 4 years ago

Thanks for the information. We'll give it a try and see what's going on.

hassaan22 commented 4 years ago

Hi @diegoserranoa , wanted to follow up on this. This is happening across all devices, even on our Prod app. Can we please get a timeframe for this fix? Thank you

diegoserranoa commented 4 years ago

Hi @hassaan22 , I was able to replicate the issue and I'm working on the fix. Please give me some time to work on this 🙏

diegoserranoa commented 4 years ago

Hi @hassaan22 I've created a PR addressing the glitchy issue.

As for the second view being scrollable: this is expected behavior due to landscape mode. I will discuss with the team if we can improve this, but for the moment we'll leave it as is.

Thanks!

hassaan22 commented 4 years ago

Hi @diegoserranoa ! ahh yes!! Thank you so much! Sounds good. I appreciate it very much. Please let us know when it is released :) Awesome work

diegoserranoa commented 4 years ago

Hi @hassaan22 ! We released a new version with the fix for the glitchy behavior version 0.19.1. Thanks for reporting this and for the patience! I'll close this issue now.

hassaan22 commented 4 years ago

Hi @diegoserranoa , thank you so much, we will update to latest for the fix. Appreciate it.