Tutorial: How to find help with WordPress

[westnz]

Details

• Content type (Online Workshop, Lesson, Course, Tutorial, or Lesson Plan): Tutorial
• Content title: How to find help with WordPress
• Topic description: Getting support
• Audience (User, Developer, Designer, Contributor, etc.): User
• Experience Level (Beginner, Intermediate, Advanced, Any): Beginner

Learning Objectives

Finding the right place to ask for help.

Related Resources and Other Notes

Automation Code

//tutorial

[github-actions[bot]]

Tutorial Development Checklist

• [x] Tutorial created and announced to the team for Q/A review
• [x] Tutorial reviewed and ready to publish
• [x] Tutorial submitted and published to WPTV
• [x] Tutorial published on WPTV
• [x] Tutorial captioned
• [x] Tutorial created on Learn.WordPress.org
• [x] Tutorial post reviewed for grammar, spelling, etc.
• [x] Tutorial published on Learn.WordPress.org
• [ ] Tutorial announced to Marketing Team for promotion

[westnz]

https://github.com/WordPress/Learn/assets/89751452/a66064a9-9378-4760-b91c-bdbaa6f7e84c

[TinaCollier]

Hi @westnz

Thank you for another great tutorial! I believe you did a wonderful job describing how someone can find help with WordPress. There are the notes I took throughout the tutorial:

- Discusses Forums

• Clear description of how to find forums
• Walks viewer through finding forums on WordPress.org
• Not able to find a thread? Return to the forum page
• Walks viewer through how to post in the forum

  Recommends contacting the theme or plugin developer

• Walks viewer of how to find support for theme or plugin
• Models how to find the plugin/theme directory
• Shows viewer how to find help for the Jetpack support forum on plugin WP plugin profile
• Shows how to find support link for plugin on site dashboard

  - WordPress.org resources:

• Documentation - Guides, articles, etc.
• Learn.WordPress.org

This was clear, concise and quick tutorial of how to find help with WordPress for a beginner. Thank you for sharing.

Regards, Tina

[westnz]

Many thanks @TinaCollier ⭐

[quitevisible]

Tutorial/Lessons Review Checklist

Please tick all items you've confirmed:

• [x] Learning outcomes/objectives are clear.
• [x] Technical concepts introduced in the content are accurate.
• [x] The speed of demonstrations are easy to follow.
• [x] The narration audio matches what is shown visually.
• [x] Spelling and grammar are correct.
• [x] Sound quality is consistent throughout the video.
• [x] Brand Usage Guidelines and Promotional Guidelines are being followed.
• [ ] Media assets are all in the public domain (CC0).

Leave an additional comment below with feedback. You can also share what you liked about this Tutorial.

[quitevisible]

Great tutorial as usual @westnz

I thought the red arrows and frames highlighting some of the different selection options on a page, were a nice touch.

[westnz]

Thank you @quitevisible!

[westnz]

Jordan Gillman: I just checked this out, and it is brilliant!

[westnz]

Updated and published as part of the Beginner user learning pathway in Sensei.