WordPress / gutenberg

The Block Editor project for WordPress and beyond. Plugin is available from the official repository.
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Font Library: Font Upload Not working #59844

Open trynet opened 6 months ago

trynet commented 6 months ago

Running RC2 in Chrome/Mac with most recent version of Local. No plugins other than Beta Tester. Running TT4 theme.

Have tried multiple times with two different .woff files using uploader and drag and drop. The process never completed.

Screenshot 2024-03-13 at 3 35 08 PM

Fonts.zip

Going to try to upload zip file with the 3 fonts. Hope that will work,

matiasbenedetto commented 6 months ago

Hi :wave: @trynet, thanks for reporting this issue.

Did this happen with all the font files you tried? If it only happened with some specific font files, could you please share at least one of those files? Additionally, it would be useful to have a screenscast of the entire process. Apart from that, could you open the browser inspector and screenshot the console to see if there is an error printed there, please?

trynet commented 6 months ago

@matiasbenedetto

Screenshot 2024-03-14 at 10 14 41 AM

I will need to reply to your email as I can't upload woff files here.

Here is Inspect SS and am working on the video soon.

trynet commented 6 months ago

Hi Matias

Here are the 3 files I have tried without success. One is a Google font I fetched from /fonts. 

Sure hope this is something on my end.

Bud

On Mar 14, 2024, at 9:48 AM, Matias Benedetto @.***> wrote:

Hi 👋 @trynet https://github.com/trynet, thanks for reporting this issue.

Did this happen with all the font files you tried? If it only happened with some specific font files, could you please share at least one of those files? Additionally, it would be useful to have a screenscast of the entire process. Apart from that, could you open the browser inspector and screenshot the console to see if there is an error printed there, please?

— Reply to this email directly, view it on GitHub https://github.com/WordPress/gutenberg/issues/59844#issuecomment-1997503810, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABJSGHQ4LH633Z4C67YTS5LYYGTDDAVCNFSM6AAAAABEUZHQOWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOJXGUYDGOBRGA. You are receiving this because you were mentioned.

++++++++++++++++++++++++++ Bud Kraus Joy of WP https://joyofwp.com 01 973 479 2914

WordPress Content Creator (Instructional Videos & Blog Posts)

Course Creator & Instructor

Reluctant Site Developer

++++++++++++++++++++++++++

matiasbenedetto commented 6 months ago

Thanks for the quick answer @trynet. Unfortunately, GitHub is not adding the attached files. I think you added them to the email response. To share the files, you need to navigate this issue in the browser and use the GitHub interface.

trynet commented 6 months ago

Think I got it to upload in zip format.

Working on video now and will post it to GitHub.

Bud

On Mar 14, 2024, at 10:28 AM, Matias Benedetto @.***> wrote:

Thanks for the quick answer @trynet https://github.com/trynet. Unfortunately, GitHub is not adding the attached files. I think you added them to the email response. To share the files, you need to navigate this issue https://github.com/WordPress/gutenberg/issues/59844 in the browser and use the GitHub interface.

— Reply to this email directly, view it on GitHub https://github.com/WordPress/gutenberg/issues/59844#issuecomment-1997587309, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABJSGHUQVTQ4BWCIT5BOCGDYYGXXLAVCNFSM6AAAAABEUZHQOWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOJXGU4DOMZQHE. You are receiving this because you were mentioned.

++++++++++++++++++++++++++ Bud Kraus Joy of WP https://joyofwp.com 01 973 479 2914

WordPress Content Creator (Instructional Videos & Blog Posts)

Course Creator & Instructor

Reluctant Site Developer

++++++++++++++++++++++++++

trynet commented 6 months ago

Here is video of test on Local and SiteGround.

trynet commented 6 months ago

Here is a follow-up test. I still get unexpected results no matter what I test.

Attaching is screen recording and zip file containing 5 tested fonts. Fonts.zip

https://github.com/WordPress/gutenberg/assets/5448478/20c40e14-1553-4197-97fe-a927b5b9c5e3

trynet commented 6 months ago

Sorry but i don't think the first video got uploaded so here it is.

Hmm - not sure if it is here. Let me know.

annezazu commented 6 months ago

Adding to the 6.5 board just to be safe for now.

matiasbenedetto commented 6 months ago

Thanks for the extra info @trynet!

I couldn't reproduce this on my end. I tried the 5 fonts contained in the .zip file you attached , and all of them worked as expected on 2 test envs:

Here is a screencast of my testing:

https://github.com/WordPress/gutenberg/assets/1310626/5cd65a21-02eb-423f-bc70-0f492b954b7a

annezazu commented 6 months ago

Removing this from the 6.5 board as we haven't been able to replicate.

github-actions[bot] commented 6 months ago

Help us move this issue forward. This issue is being marked stale since it has no activity after 15 days of requesting more information. Please add info requested so we can help move the issue forward. Note: The triage policy is to close stale issues that need more info and no response after 2 weeks.