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WorldBrain / Memex

Browser extension to curate, annotate, and discuss the most valuable content and ideas on the web. As individuals, teams and communities.
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«Updating Subscription» does not redirect or close #1274

Open renestalder opened 7 months ago

renestalder commented 7 months ago

If reporting a bug:

  1. Can you describe the problem and bug in more detail? When upgrading to a subscription, yearly in my case, the «Upgrade successfull» tells me to not close the tab and that it only takes a second to upgrade the subscription.

Though nothing happens.

Screenshot 2024-04-26 at 14 47 41

Screenshot 2024-04-26 at 14 48 00

  1. How can we replicate the issue?
  1. Expected behavior (i.e. solution)

Page should either redirect, close or tell me how long I really have to wait.

  1. Error stack (from extension crash page)

  2. Other comments

blackforestboi commented 7 months ago

Hey there,

sorry that Memex gets in the way, I will have a look at it immediately. A couple of questions that will help me zero in on the problem faster:

Thanks!

blackforestboi commented 7 months ago

Trying to get into a resproducable state and a few notes/questions: How long did you stay on the "Update Subscription" screen? It took for me like 10-15s to confirm.

renestalder commented 7 months ago

@blackforestboi

Which browser are you on?

Arc (from the Browser Company) on macOS. Which is basically Chrome.

How long do you already have a Memex account?

Something around 2020 maybe? At least, that's a recipe I found in my email history about a subscription I bought.

Did that problem also appear before you did the upgrade?

No.

How long did you stay on the "Update Subscription" screen? It took for me like 10-15s to confirm.

I had it open, waited perhaps 30 seconds, left it open and did something else in another tab. Came back after a couple of more minutes, and then just closed it manually and checked if the subscription is visible in the Memex extension.

blackforestboi commented 7 months ago

I had it open, waited perhaps 30 seconds, left it open and did something else in another tab. Came back after a couple of more minutes, and then just closed it manually and checked if the subscription is visible in the Memex extension.

Ok great info, thanks!