[support] Kepler+Ledger Transaction Approval Failed<ticket-11193>

drisAloma commented 9 months ago

Is there an existing issue for this?

[X] I have searched the existing issues

have you checked our wiki for common solutions?

[X] I have searched the wiki or docs

Operation Details

- Source Chain: Evmos
- Source Chain Wallet:Kepler
- Target Chain: Arbitrium 
- Target Chain Wallet: Metamask 
- Asset Type: Token 
- Tx:

Current Behavior

Failed transfer as the transaction couldn't be approved in the wallet prompt Screenshot_2023-12-06_192756

Expected Behavior

Successfully Approval in a Kepler+Ledger set up. I remember a fix was deployed for this couple of weeks ago and one of the previously affected users was able to process the transaction through.

Steps To Reproduce

Go to https://portalbridge.com/
Choose Evmos as source chain
Connect Kepler+Ledger wallet
Choose Arbitrium or any other chain as target

Anything else?

I remember a fix was deployed for this couple of weeks ago in a now closed ticket. One of the previously affected users was able to process the transaction through. https://github.com/XLabs/portal-bridge-ui/issues/388#issue-1885699567

sebastianscatularo commented 9 months ago

we need to review it again, since portalbridge.com uses wormhole connect now, we need to check:

[ ] does connect use the same wallet aggregator SDK version?

sebastianscatularo commented 8 months ago

@SamantaCasal could you try sending asset to Evmos and out form Evmos to see if the issue is reproducible, this should be fixed.

SamantaCasal commented 8 months ago

Hi guys! I get the same error using the Keplr+Ledger account to send USDC from Evmos -> Arbitrum. But there seems to be an incompatibility between the signed method and the device, in my case Ledger Nano S. I think this is a Keplr -> Ledger issue. Note: I tried using both kinds of connection from Ledger to Keplr, traditional and alternative USB (HID), and both failed. Also, the Cosmos application and Ledger firmware are up today

Evidence:

https://github.com/XLabs/portal-bridge-ui/assets/69044575/a95b5924-44e0-4dc1-ace4-3a806e89b88b

Alternative connection: Screenshot 2023-12-30 at 10 35 52 AM