Open willis20188 opened 7 months ago
Googling a little bit, seems the issue is related to Algorand itself, check this reddit post:
https://www.reddit.com/r/AlgorandOfficial/comments/11kzfv4/comment/jb9qi1b/
"This happens when typically the stored files in the browser memory are deleted. You need to reset your wallet and reconnect it to the Ledger."
Googling a little bit, seems the issue is related to Algorand itself, check this reddit post: https://www.reddit.com/r/AlgorandOfficial/comments/11kzfv4/comment/jb9qi1b/ "This happens when typically the stored files in the browser memory are deleted. You need to reset your wallet and reconnect it to the Ledger."
Thank you for the quick reply!
@sebastianscatularo The user doesn't have Ledger wallet, and the issue still exists.
the workaround should apply even if the user does not use a Ledger, the have to re-import his account, also could try to execute it in an incognito window
Is there an existing issue for this?
have you checked our wiki for common solutions?
Bridge Experience
https://portalbridge.com/advanced-tools
Bridge Experience URL
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Operation Details
Current Behavior
redeem workflow Error message: Account does not exist in the storage![1](https://github.com/XLabs/portal-bridge-ui/assets/83527164/be4aa947-faf3-443b-a035-c716e265fcc8)
Expected Behavior
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Steps To Reproduce
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Anything else?
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