[support] <Ticket 6563 Kujira cannot load USDC(SOL) token on PortalBridge>

[Dahtank]

Is there an existing issue for this?

• [X] I have searched the existing issues

have you checked our wiki for common solutions?

• [X] I have searched the wiki or docs

Bridge Experience

https://portalbridge.com

Bridge Experience URL

No response

Operation Details

Source Chain: solana
Source Wallet Address: EzUhq5BkhkU2LDNe8iPffMwbT6WkehEU7CNyYVRcWLKG
Target Chain:kujira
Target Wallet Address:  kujira18pcnuxz5qtnzzlrr54puvt88ftjmk7sfpv9vrs
Asset Type:usdc
Tx:4J8qZ4kz6zg6V7M1zJTm2Sv1qJUK45bow77r9vXG2gY2EyqjRr3xhEka5BrFriHiNpaDu8jQvowo2Vq3B4NQNU8K

Redeemed TX
https://finder.kujira.network/kaiyo-1/tx/AE6FD1F081165C08A912BE0723D9D3E196AB0040F5C3163939DE8D1E4F6AFE14

Current Behavior

USDC(wrapped from SOL) on Kujira chain cannot be loaded on Portalbridge.com even using the Token address tested with these 3 address below USDC(Solana) also does not load balance or able to input the amount ibc/CB95F3D1449858A77DAC28D660404698BC9F70561907820705FE9E4AE9DC4E9B factory/wormhole14ejqjyq8um4p3xfqj74yld5waqljf88fz25yxnma0cngspxe3les00fpjx/HJk1XMDRNUbRrpKkNZYui7SwWDMjXZAsySzqgyNcQoU3 HJk1XMDRNUbRrpKkNZYui7SwWDMjXZAsySzqgyNcQoU3

Expected Behavior

USDC(wrapped from SOL) on Kujira chain should be able to found on PortalBridge after connecting the user's wallet to bridge it back to Solana Chain

Steps To Reproduce

1. https://portalbridge.com/
2. Source Chain Kujira
3. Target Chain Solana
4. All the above token addresses doesn't load the token

Anything else?

User's Kujira wallet address https://finder.kujira.network/kaiyo-1/address/kujira18pcnuxz5qtnzzlrr54puvt88ftjmk7sfpv9vrs

[sebastianscatularo]

@SamantaCasal could you try to reproduce it?

• be sure you are using USDC (Solana) [contract address: EPjFWdd5AufqSSqeM2qN1xzybapC8G4wEGGkZwyTDt1v]

steps:

• select source chain: solana
• select asset: usdc solana - EPjFWdd5AufqSSqeM2qN1xzybapC8G4wEGGkZwyTDt1v
• complete transfer
• bridge it back to solana from Kujira

[drisAloma]

Hello! Ticket-7761, another user is facing the same issue with whSOL on Kujira.

[Dahtank]

Checking for updates~

[SamantaCasal]

QA OK! FYI: @yuli-ferna ✅ 1. Transfer USDC(SOL) from SOLANA -> KUJIRA

txns: https://wormholescan.io/#/tx/1/ec7372995d5cc8732397fb0ad35c0121e0eaa90d26f828a534cab54391b3a4f5/815583

https://github.com/XLabs/portal-bridge-ui/assets/69044575/d0f52ed5-2a57-4580-8878-2e9810d69ca3

SOLSCAN KUJIRA FINDER

✅ 2. Transfer wUSDC(SOL) Kujira -> SOL TOKEN:

Part 1:

https://github.com/XLabs/portal-bridge-ui/assets/69044575/f1a2550e-ca63-47c1-a769-cf0bc1958ce2

Part 2:

https://github.com/XLabs/portal-bridge-ui/assets/69044575/24faf559-614b-408f-8b62-89cc1baa4df6

Part 3 Claim

https://github.com/XLabs/portal-bridge-ui/assets/69044575/18f19d76-f1e3-4dd8-bb17-82eecd3d654c

[yuli-ferna]

@Dahtank @drisAloma Could you ask users to try again?

[drisAloma]

One of the users #ticket-6563, is still having the issue Asset: USDC, https://finder.kujira.network/kaiyo-1/token/ibc%2FCB95F3D1449858A77DAC28D660404698BC9F70561907820705FE9E4AE9DC4E9B

[yuli-ferna]

@drisAloma please, could you ask the user for some screenshots of the console? And in the case of Ticket-7761, we know which wallet did the user use? (Keplr, Leap, Okx...)

[drisAloma]

Hello @yuli-ferna Still waiting on the user(Ticket -6563) response for the console log, it's been two days now, I will ping them again.

[drisAloma]

For the user in Ticket-7761, we later found out that whsol in their wallet wasn't wrapped by the portal bridge/Wormhole so we closed out the ticket.

The user whsol: https://finder.kujira.network/kaiyo-1/contract/kujira1tj6tuvjsfjepzfh7d7uqxrt4x0yuwng0mmu90mnmud8957zd2neqgde8yw

Portal bridge/wormhole whsol: https://finder.kujira.network/kaiyo-1/token/factory%2Fwormhole14ejqjyq8um4p3xfqj74yld5waqljf88fz25yxnma0cngspxe3les00fpjx%2F8sYgCzLRJC3J7qPn2bNbx6PiGcarhyx8rBhVaNnfvHCA

[drisAloma]

Hello @yuli-ferna

For ticket-6563 user