[support] Cannot resume transfer from KUJIRA and OSMOSIS<ticket-8936 & 8502>

drisAloma commented 8 months ago

Is there an existing issue for this?

[X] I have searched the existing issues

have you checked our wiki for common solutions?

[X] I have searched the wiki or docs

Bridge Experience

https://portalbridge.com

Bridge Experience URL

No response

Operation Details

- Source Chain: Kujira
- Source Chain Wallet: Kepler/Leap
- Target Chain:Solana
- Target Chain Wallet: Phantom 
- Asset Type: Token 
- Tx:https://finder.kujira.network/kaiyo-1/tx/793C32AC38C331837274F0097213DEF34286743798323CCD54A05B23F846CC18

Current Behavior

IMG_20240321_182205

Expected Behavior

Find and resume transaction then proceed to claim on Solana.

Steps To Reproduce

Go to https://www.portalbridge.com
Click on Resume on the lower left corner.
Choose KUJIRA as Network
Paste in the transaction hash; 793C32AC38C331837274F0097213DEF34286743798323CCD54A05B23F846CC18

Anything else?

IMG_20240321_182441

drisAloma commented 8 months ago

Similar issue (ticket-8502) Source Chain: OSMOSIS Source Wallet Address: osmo1d9avhj95crystrqgh4p749l2eydpl66t5xywuw Target Chain: SOLANA Target Wallet Address: 3bgVfZuPJP25tNuZEz2ibXVM3uUbpMZxxg1oQAuH2baz Asset Type: WSOL Tx: https://www.mintscan.io/osmosis/tx/42151A2A15F16512E66326746AF7B3CFB5BD1A676A0A0CC97D48F8CF2F961007

drisAloma commented 8 months ago

Similar issue, ticket-9289, the console log is quite different though Source Chain: INJECTIVE Target Chain: SOLANA Tx: https://explorer.injective.network/transaction/82E6CC12A000A7EA11F83F450CDE2070D773AB5A4C3AD7E976C0AF610CC2465D/ IMG_20240321_183805 IMG_20240321_183517