[support] unable to redeem Polygon -> Ethereum（Ticket #11401）

XLabs / portal-bridge-ui

Portal Bridge UI

https://www.portalbridge.com/

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[support] unable to redeem Polygon -> Ethereum（Ticket #11401） #825

Closed willis20188 closed 3 months ago

willis20188 commented 3 months ago

Is there an existing issue for this?

[X] I have searched the existing issues

have you checked our wiki for common solutions?

[X] I have searched the wiki or docs

Bridge Experience

https://portalbridge.com

Bridge Experience URL

No response

Operation Details

- Source Chain:Polygon
- Source Chain Wallet:0xedE4c0F467DF139D4D478F5d3623ebda28DcdD0e
- Target Chain:Ethereum
- Target Chain Wallet:0xedE4c0F467DF139D4D478F5d3623ebda28DcdD0e
- Asset Type:$BBL
- Tx:https://wormholescan.io/#/tx/0x0964ce37ce913d8680092c68ac8a79f02b0208e8f259a127ae67c20b1ff70cc5

Current Behavior

redeem workflow Error message: cannot estimate gas

Expected Behavior

No response

Steps To Reproduce

No response

Anything else?

No response

willis20188 commented 3 months ago

Another user is facing the same issue

Ticket 11402 Source chain : Polygon Source Address: 0x9b26D5d8891ecae082c5dE8809e43BA8E680C5aB Target chain : Ethereum Target Address: 0x9b26D5d8891ecae082c5dE8809e43BA8E680C5aB Source service: portalbridge Asset type: BBL Tx: https://wormholescan.io/#/tx/0x9575d9288b040d482b9f4687d4b2e80988d8bf8beb65813e5da6c13507a76c20

willis20188 commented 3 months ago

Ticket 11357 Source chain : Polygon Target chain : Ethereum Tx: https://wormholescan.io/#/tx/0xe63ad077b824efbbd5382b6f7b407417db1466231c22e7b36db0ff2cbb02276e

willis20188 commented 3 months ago

Ticket 11399 Source chain : Polygon Target chain : Ethereum Tx：https://wormholescan.io/#/tx/0x19d3ed2232ef85c587409c52e663bf4616b99a4d581f9cf54c57245d6e771925

willis20188 commented 3 months ago

Ticket 11418 Source chain : Base Target chain : Ethereum Tx: https://wormholescan.io/#/tx/0x303350e28357f43b67394dd2b55ef481f94c85e81c32e1569e678fac321a1dd4

willis20188 commented 3 months ago

Ticket 11422 Source chain : Polygon Target chain : Ethereum Tx: https://wormholescan.io/#/tx/0xe32821e9dacea1718fa518fa4f23e15005ae5b41d9f2131ca0584c2b3893db85

willis20188 commented 3 months ago

Ticket 11426 Source chain : Polygon Target chain : Ethereum Tx: https://wormholescan.io/#/tx/0xd21d36b18e6fe278ef67935869758b8a4c23a5fe197d3c9c39d350752c0a622b