Crash After Battle

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Game client crash after battle ends

Can check there is a lot of players having the same issue and also it was 
reported on FTR.

URLS:

FTR -> Last paragraph 
http://ftr.wot-news.com/2013/10/29/29-10-2013/

WOT Forum
http://forum.worldoftanks.eu/index.php?/topic/315381-wot-closed-after-a-team-bat
tle/
http://forum.worldoftanks.eu/index.php?/topic/315346-game-freezing-at-battle-end
-after-patch-89/

Original issue reported on code.google.com by pedrofsp...@gmail.com on 30 Oct 2013 at 3:07

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Original comment by maca.pa...@gmail.com on 30 Oct 2013 at 5:53

• Changed state: Started

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fixed by r2904

Original comment by maca.pa...@gmail.com on 30 Oct 2013 at 6:04

• Changed state: Fixed

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not fixed, still crashing

Original comment by aegan...@gmail.com on 30 Oct 2013 at 10:22

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how about log files?

Original comment by maca.pa...@gmail.com on 30 Oct 2013 at 10:23

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Not fixed. Still crashing after the battle. r2904 and r2905

Original comment by gnome....@googlemail.com on 30 Oct 2013 at 10:27

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...and python.log & xvm.log still not present. 
Can't help without them.

Original comment by maca.pa...@gmail.com on 30 Oct 2013 at 10:34

• Changed state: Accepted
• Added labels: Priority-High
• Removed labels: Priority-Medium

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https://drive.google.com/file/d/0B0Cnrt468Tb8VlRLcFZNSmN5Tms/edit?usp=sharing 
xvm log

python.log - 
https://drive.google.com/file/d/0B0Cnrt468Tb8bU9xLUdNUFRySVU/edit?usp=sharing

Original comment by gnome....@googlemail.com on 30 Oct 2013 at 10:50

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gnome.ftw:
isn't this BEFORE battle?

There is missing gui\scaleform\xvm.swf in r2905 download, you need to try r2904.

Original comment by maca.pa...@gmail.com on 30 Oct 2013 at 10:53

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This is after the battle. Battle ends and crash to desktop. 

Its the same with r2904

Original comment by gnome....@googlemail.com on 30 Oct 2013 at 10:57

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Confirming, crashing a lot on after battle screen, even on latest build r2905

Original comment by xtreal...@gmail.com on 31 Oct 2013 at 10:12

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In my case this is what is happening:

-With xvm-5.0.1-test1 (the version available for download) game crashes after 
every battle. I have none of the new tanks so for me it crashes with every 
tank, every battle. I've tried vanilla xvm and Aslain's xvm (wow thats cool!) 
and always the same.

-WIth the latest nightly build (2905) the game won't join the battle, it loads 
the players (with stats and everything), the bar progresses as it loads the 
level, but in the moment it should join the game and start the 0:30 countdown, 
it crashes, all the time, with every tank... 

Original comment by obie...@gmail.com on 31 Oct 2013 at 10:18

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I'm testing latest build (r2908) I get a crash every 2 games... first battle 
game exits battle ok, but then next one ctd.

Original comment by obie...@gmail.com on 31 Oct 2013 at 12:50

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still crashing with the latest nightly version. 

Original comment by gnome....@googlemail.com on 31 Oct 2013 at 12:51

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gnome.ftw:
A lot of mods. Delete them before write.

xtreality, bieito:
Mods and logs?

Original comment by mr.a.on...@gmail.com on 31 Oct 2013 at 12:52

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crashing also without all the mods. plain xvm.

Original comment by gnome....@googlemail.com on 31 Oct 2013 at 12:54

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Here you can check the logfiles without every modification. plain xvm. still 
crashing after every battle.

https://www.dropbox.com/s/n5ttqf68kmtbbxs/python.log
https://www.dropbox.com/s/g0031oqgv706w2r/xvm.log

Original comment by gnome....@googlemail.com on 31 Oct 2013 at 1:09

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i'm now testing with vanilla xvm, only setting up config for viewing stats and 
winrate, nothing else at all as other mods or other xvm configs.

These are my logs:

python.log
https://drive.google.com/file/d/0B9VIce3Q0_usM2doWWc4MGhkY0k/edit?usp=sharing

xvm.log
https://drive.google.com/file/d/0B9VIce3Q0_usX1VUUnY0UV9wcjQ/edit?usp=sharing

Thanks a lot for your time!

Original comment by obie...@gmail.com on 31 Oct 2013 at 2:05

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gnome.ftw, obieito:
Both not XVM fail. Check python.log on clean(!) client and see more errors

"[EXCEPTION] (scripts/client/helpers/EffectsList.py, 621):
Traceback (most recent call last):
  File "scripts/client/helpers/EffectsList.py", line 618, in create
AttributeError: 'NoneType' object has no attribute 'seekSpeed'
[ERROR] (scripts/client/helpers/EffectsList.py, 620): Failed to find parameter 
named 'mode' in sound event named '/objects/fire/house_burn_light'"

Original comment by mr.a.on...@gmail.com on 31 Oct 2013 at 2:31

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Issue 554 has been merged into this issue.

Original comment by mr.a.on...@gmail.com on 31 Oct 2013 at 4:17

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Crash after every battle.Took xvm out and no crash.

Original comment by Soc...@gmail.com on 31 Oct 2013 at 4:21

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Same here, Crash to desktop after a battle ends.
Using clean installation with vanilla xvm 2909

Game works with several other mods installed as long there is no xvm related 
mod.

last line in python.log (no error in xvm.log)

AttributeError: 'NoneType' object has no attribute 'seekSpeed'
The BigWorld Client has encountered an unhandled exception and must close 
(EXCEPTION_ACCESS_VIOLATION : 0xC0000005 @ 0x00A96967) (Read @ 0x00000002)

Original comment by maininqu...@yahoo.de on 31 Oct 2013 at 4:22

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Made some tests.

Deinstalled WoT, removed all files from %appdata. Reboot. New installation of 
the full 8.9 client.

Playing without XVM is fine. no crashes. installed xvm. and now:

if i win the battle an the client is going back to the hangar, everything is 
fine, if iam dead during the battle and try to leave the battle with ESC, 
client is crashing, back to desktop.

i can do this every time. win and still alive = no crash, dead + escape with 
ESC = crash. without XVM i can leave the battle with ESC without a crash.

Original comment by gnome....@googlemail.com on 31 Oct 2013 at 4:48

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>if i win the battle an the client is going back to the hangar, everything is 
fine, if >iam dead during the battle and try to leave the battle with ESC, 
client is crashing, >back to desktop.

>i can do this every time. win and still alive = no crash, dead + escape with 
ESC = >crash. without XVM i can leave the battle with ESC without a crash.

Thanks for great tasting, will take a look what could be causing this.

Meanwhile, you can remove res_mods/xvm/mods/xvm-hangar.swf  to fix game crash.

Original comment by maca.pa...@gmail.com on 31 Oct 2013 at 5:25

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... or disable this part by editing battleResults.xc config file.

"showNetIncome": false,
"showExtendedInfo": false,

(not absolutely sure, but it could work)

Original comment by maca.pa...@gmail.com on 31 Oct 2013 at 5:29

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removed res_mods/xvm/mods/xvm-hangar.swf
game crash no matter if I win or loose a game

same error massages in python.log

Original comment by maininqu...@yahoo.de on 31 Oct 2013 at 5:48

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maca, about battleresults.xc looks like works! at least with victory... 
checking...

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 5:53

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I don't know, for me the game works ok (even with those errors in python.log) 
but I have the same problem when trying to use the mod =/

Original comment by obie...@gmail.com on 31 Oct 2013 at 6:01

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tuttopubli: But it shouldn't if  maininquisitor@yahoo.de have problems even 
when he removed xvm-hangar.swf

EVERYONE: make sure you removed all xvm files from old version.

Best way to be sure is remove res_mods/0.8.9 and res_mods/xvm folder.
You can make backup to save your configs, but first try clean XVM 5.0.1-test2

It seems, not everyone have this problem, so it's likely to be some kind of 
"stupid" bug caused by outdated files.

I'll try to find it, but i can't reproduce it for now. It's also maybe caused 
be fact, that i played only few games, mostly training rooms to fix other mods.

Original comment by maca.pa...@gmail.com on 31 Oct 2013 at 6:19

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checked, battleresults.xc solution works on victories even draws, but not in 
defeats...

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 6:28

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that´s it, xvm lolder removed, reinstall, xvm.xc.sample and rating.xc edited, 
and works
many thanks.

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 6:55

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I have emptied res_mods/0.8.9 completely and deleted res_mods/xvm to install a 
clean XVM 5.0.1-test2, and WoT crashes to desktop after defeat. I also tried 
the battleresults.xc modification and like tutto said it still crashes on 
defeat.

Original comment by awe1...@gmail.com on 31 Oct 2013 at 6:58

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by the way, and sorry for the new topic, im trying to get the efficience shown 
of each player in companies and CWs chat, as previous XVM, but i don´t now how 
to do it even in configuration editor, could someone tell me how? or just a 
link if there are a issue opened. thx  

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 6:59

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change xvm.xc.sample to xvm.xc or get one on the net, and change on 
xvm/confing/@default/rating.xc "showplayerstatistics" from "false" to "true", 
that worked for me

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 7:13

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Before I start reinstalling the game some Infos from my testing:
(always clean mod installation with new res_mods folder)

-Game is more stable with 5.0.0 and just battle.swf, Playerspnel.swf & 
Application.swf from 5.0.1 (crashing only every 3rd game)

-there is no overall tank statistic with 5.0.1 (show only 0) statistic for 
single vehicle is shown normal

-editing "battleresults.xc" only solves it just for few games (crash every 2. 
or 3. game no matter if victorys or defeats)

-removing xvm-hangar.swf changes nothing

-always the same error's in python.log

-first release for 8.9 worked on test server a week ago
CtD also last day on test server before 8.9 went live

Original comment by maininqu...@yahoo.de on 31 Oct 2013 at 7:13

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true, crashed again

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 7:47

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Finally make my wot crashed (2x)

Every time, i was dead and battle end by capping base (won and lose).

Can you confirm this from yours experience?

Original comment by maca.pa...@gmail.com on 31 Oct 2013 at 10:54

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Maca, I have crashed from exiting battle using ESC and from being dead when my 
team lost. I did not notice a link to base being capped, but I will try to 
check it.

Original comment by awe1...@gmail.com on 31 Oct 2013 at 11:04

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can confirm this

Every time, i was dead and battle end by capping base (won and lose).

Original comment by maininqu...@yahoo.de on 31 Oct 2013 at 11:33

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I ran a few games with a clean install (started with no res_mods/xvm and 
res_mods/0.8.9 empty) of XVM 5.0.1-test2. Here are the results.

Battle #1:
Me: dead
Exit: on victory
Cap: yes, standard 30%
Result: crash
python.log ends with:

[ERROR] (scripts/client/account_helpers/CustomFilesCache.py, 210): Client 
couldn't read file. (EOFError(), 
'NB2HI4B2F4XWGZJOO5XXE3DEN5THIYLONNZS4Y3PNUXWIY3PNZ2C6Y3MMFXHGL3FNVRGYZLNOMXTCMB
QGAYDAMRYGE3C6ZLNMJWGK3K7GY2HQNRUL52GC3TLFZYG4ZY=')
The BigWorld Client has encountered an unhandled exception and must close 
(EXCEPTION_ACCESS_VIOLATION : 0xC0000005 @ 0x00B0F9E1) (Read @ 0x6AA1F858)

Battle #2:
Me: dead
Exit: on defeat
Cap: yes, encounter 10%
Result: no crash

Battle #3:
Me: dead
Exit: on ESC -> back to garage
Cap: no
Result: no crash

Battle #4:
Me: dead
Exit: on victory
Cap: no
Result: crash
python.log ends with:

[EXCEPTION] (scripts/common/Event.py, 34):
Traceback (most recent call last):
  File "scripts/common/Event.py", line 32, in __call__
  File "scripts/client/gui/Scaleform/Battle.py", line 237, in onPostmortemVehicleChanged
KeyError: '3059605'
The BigWorld Client has encountered an unhandled exception and must close 
(EXCEPTION_ACCESS_VIOLATION : 0xC0000005 @ 0x00AA6D64) (Write @ 0x00020000)

Original comment by awe1...@gmail.com on 31 Oct 2013 at 11:49

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cant confirm maca and manicu pattern, 
lost and dead, crashed
win and no dead, crashed

Original comment by tuttopu...@gmail.com on 31 Oct 2013 at 11:59

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Can confirm this

Original comment by j...@portll.net on 1 Nov 2013 at 9:30

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Errors in python.log to not belong to xvm and the crash to desktop.
Get the same Errors without xvm

Maybe there is a hidden feature in 8.9 that causes the game to crash because WG 
do not like xvm
http://ftr.wot-news.com/2013/10/31/storm-on-8-9-crashes/

"according to Storm, many client crashes are the fault of faulty (obsolete) 
mods"

Original comment by maininqu...@yahoo.de on 1 Nov 2013 at 11:03

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Issue 559 has been merged into this issue.

Original comment by mr.a.on...@gmail.com on 1 Nov 2013 at 11:14

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the solution of change aplication_backup... at least works... but many options 
desapeared..

Original comment by tuttopu...@gmail.com on 1 Nov 2013 at 3:37

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Confirm that changing res_mods/0.8.9/gui/flash/Application.swf to 
Application_backup.swf (in other words disabling it) solves client crashes. Is 
there a way to find which features depend on this file?

Original comment by awe1...@gmail.com on 1 Nov 2013 at 6:02

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I believe I have found the bug in xvm.log.

https://dl.dropboxusercontent.com/u/19053870/wot/xvm.log

2013-11-01 00:28:52: [X:024] [XVM:PROFILE] processView: profile
2013-11-01 00:28:56: [INFO]    HTTP: /2.0/INFO/NA/Desuwa
2013-11-01 00:28:56: [INFO]    Time: 400 ms, Size: 4391 bytes
2013-11-01 00:28:56: [ERROR] _get_user() exception: Traceback (most recent call 
last):
  File "xvmstat/stats.py", line 245, in _get_user
  File "xvmstat/stats.py", line 314, in _fix
AttributeError: 'PlayerAccount' object has no attribute 'team'

I believe these correspond to the crashes to desktop after battles.

Original comment by Tom.E.Sz...@gmail.com on 1 Nov 2013 at 6:23

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Confirm. disabling the application.swf file = no CTD anymore. 

Original comment by gnome....@googlemail.com on 1 Nov 2013 at 7:37

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#47, not related, I've got this error in my xvm.log and it didn't crash.

Can confirm the issue too, but right after I downloaded 5.0.1-test2 it crashed 
every 2 or 3 games, now it's every 8-12 games or so. I really have no clue on 
what is causing this crash...

I'm getting the same error in python.log as #18.

Original comment by edgar.fo...@gmail.com on 1 Nov 2013 at 10:33

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