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Double-line subtitles don't show in AppleTV2 #157

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Encode a movie with one subtitle on two lines
2. Play in the AppleTV2
3. Enable the subtitle

What is the expected output? What do you see instead?
Some subtitles aren't shown. I can see only the first line when the subtitle 
has two lines of text.

What version of the product are you using? On what operating system?
0.9.9 Mac OS X Snow Leopard 10.6.4
Apple TV 2

Please provide any additional information below.

Original issue reported on code.google.com by saverio....@gmail.com on 12 Nov 2010 at 11:13

GoogleCodeExporter commented 9 years ago 
I had the same issue. Solution was to choose a different parameter set on my 
tv. Something from Cinema to PC or something like this. Anyway, fontsize is 
much to small on Apple TV 2 (but that's not a subler issue).

Original comment by munrobag...@gmail.com on 13 Nov 2010 at 9:26

GoogleCodeExporter commented 9 years ago 
That's a ATV2 software pb. I've already fill a bugreport, and it's a known 
issue, which should be resolved in the next software update.

Original comment by theketch...@gmail.com on 13 Nov 2010 at 9:56

GoogleCodeExporter commented 9 years ago 
Sound like an overscan problem, check if your tv has an option to disable it.

Original comment by damiog on 14 Nov 2010 at 3:00

GoogleCodeExporter commented 9 years ago 
Issue 161 has been merged into this issue.

Original comment by damiog on 19 Nov 2010 at 8:20

GoogleCodeExporter commented 9 years ago 
About overscan and other TV parameters, they are not causing a problem (movies 
show completely and also menus etc). Most probably it's the ATV issue said by 
theketchupman. Let's wait for a sw update.

Original comment by saverio....@gmail.com on 19 Nov 2010 at 9:08

GoogleCodeExporter commented 9 years ago 
theketchupman,that is a two points:
1. I have a number of downloaded videos and multilines subs is ok to showing on 
ATV2
2. Nobody know than sw.up. for AT2 will came out or will it fix this problem.
Maybe it will be a good idea to research this problem deeper and/or to provide 
in subler an option to convert m-lines subs to single-line (which is looking to 
be very easy)

Original comment by motto.ui...@gmail.com on 20 Nov 2010 at 5:17

GoogleCodeExporter commented 9 years ago 
Looks like 4.1 sw up fix it.

Original comment by motto.ui...@gmail.com on 22 Nov 2010 at 7:31

GoogleCodeExporter commented 9 years ago 
Nice to know.

Original comment by damiog on 22 Nov 2010 at 7:48

GoogleCodeExporter commented 9 years ago 
since 4.1, subtiles are working a little bit better, but i've still pb with 
multilines show : only the first one is shown by the ATV.
@motto.uieoa : since multilines is working for you, i'll do a little more 
research, and let you know.

Original comment by theketch...@gmail.com on 23 Nov 2010 at 7:41

GoogleCodeExporter commented 9 years ago 
nevermind, it was a pb with my files. It's working with subler without any pb. 
But, motto can you confirm that ATV2 do not support AC3 track ? I need for some 
of my files to convert the AC3 track to AAC (it says that "content can not be 
played on this device").

Original comment by theketch...@gmail.com on 23 Nov 2010 at 8:44

GoogleCodeExporter commented 9 years ago 
A have no problem with AC3-only movie. Yes, you do need a AV-receiver to decode 
it because ATV2 just pass AC3 (or DTS) to TV/AVR.
ATV2 does not support DCA-only files (or maybe iTunes doesn't - I failed to add 
this one to library)

Original comment by motto.ui...@gmail.com on 23 Nov 2010 at 9:06

GoogleCodeExporter commented 9 years ago

Original comment by damiog on 23 Nov 2010 at 10:31

GoogleCodeExporter commented 9 years ago 
nevermind, i didn't hook up the ATV2 to my AVR. It's indeed working, so thanks 
motto.uieoa :)

Original comment by theketch...@gmail.com on 26 Nov 2010 at 11:26

GoogleCodeExporter commented 9 years ago 
I must be doing something wrong but i cannot get the AppleTV to show multiline 
subs. Only the first line is shown.
Any special "trick" needed? I see no difference between AppleTV 4.1 and 4.2.

Original comment by gpsassis...@gmail.com on 6 Dec 2010 at 7:24

GoogleCodeExporter commented 9 years ago 
No any trick needed. Maybe your srt files a badly formated or you have some 
encoding issues?

Original comment by motto.ui...@gmail.com on 7 Dec 2010 at 10:08

GoogleCodeExporter commented 9 years ago 
:(
QuickTime X shows both lines of the subs on my Mac. I only cannot see them on 
my AppleTV2.
I tried with multiple videos and settings.
Also tried with Handbrake encoded video with subs. Does not matter how i try 
it, i only see the first line.

Original comment by gpsassis...@gmail.com on 7 Dec 2010 at 3:49