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XeresRazor / subler

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Subler 0.15 crashes when #362

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Open mkv file
2. add metadata and artwork
3. put on queue
4. start queue

What is the expected output? What do you see instead?
m4v with according metadata

What version of the product are you using? On what operating system?
0.15 on 10.7.2, FYI: 0.14 works flawlessly

Please provide any additional information below.

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Original issue reported on code.google.com by wilhelm....@gmail.com on 28 Dec 2011 at 11:11

Attachments:

GoogleCodeExporter commented 9 years ago 
damn. forget to complete the title. feel free to complete it since I can't find 
any editing option.

Original comment by wilhelm....@gmail.com on 28 Dec 2011 at 11:13

GoogleCodeExporter commented 9 years ago 
Is the original audio ac-3? How are Perian's preferences set? Multi-channel 
output or stereo?

Original comment by damiog on 29 Dec 2011 at 12:12

GoogleCodeExporter commented 9 years ago 
Hey damiog, audio is AC-3. I was not aware that subler was working with perian. 
checked perian and that says under audio options: Audio output (Dolby Pro 
Logic), Play Soft Sounds (Normally).

Do you need further infos?

Original comment by wilhelm....@gmail.com on 30 Dec 2011 at 10:18

GoogleCodeExporter commented 9 years ago 
Yup it uses the ac-3 decoder bundled with Perian, btw I think it's fixed in 
this version:
http://dl.dropbox.com/u/34821905/Subler-Test.zip

Original comment by damiog on 30 Dec 2011 at 10:51

GoogleCodeExporter commented 9 years ago 
damiog, this is great. thanks for your fast response. I tested your test build. 
Here's what happened:

* encode started, m4v file was created. encode was running fine
* but the process never stopped: http://cl.ly/411x3u3X1Q221J2E3B11
* the created file is 4,53GB, original is 4,69GB
* subler did not crash (yay)

here's some console output. not sure if related or not:
30.12.11 13:39:16,669 com.apple.qtkitserver: In '__CFPasteboardCopyData', file 
/SourceCache/CF/CF-635.15/AppServices.subproj/CFPasteboard.c, line 2372, during 
unlock, spin lock 0x194dc98 has value 0x0, which is not locked.  The memory has 
been smashed or the lock is being unlocked when not locked.

30.12.11 13:39:33,415 QuickLookUIHelper: Error loading 
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  
dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDA
udio, 262): no suitable image found.  Did find:
    /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper

30.12.11 13:39:33,415 QuickLookUIHelper: Cannot find function pointer NewPlugIn 
for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 
0x10bc304f0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not 
loaded)

Original comment by wilhelm....@gmail.com on 30 Dec 2011 at 12:48

GoogleCodeExporter commented 9 years ago 
If I try to force quit it, subler let's me know that there are unfinished 
processes...

Original comment by wilhelm....@gmail.com on 30 Dec 2011 at 12:50

GoogleCodeExporter commented 9 years ago 
Ahah, I guess that yet another bug, can you try with the chapters' preview 
creation disabled?

Original comment by damiog on 30 Dec 2011 at 2:40

GoogleCodeExporter commented 9 years ago 
Sorry where is that? I think I don't use chapters in this? 
http://cl.ly/1H3u1d0p3T360H1q1X30

Original comment by wilhelm....@gmail.com on 30 Dec 2011 at 2:48

GoogleCodeExporter commented 9 years ago 
i have the same problem...originally when i tried to mux a mkv movie to m4v 
subler returned an error like perian is not installed. i cleaned up that part 
and now every time i try to open the mkv the app crashes, here's a copy of the 
crash log, any help will be appreciated:

Original comment by rosod...@gmail.com on 29 Feb 2012 at 10:24

Attachments:

GoogleCodeExporter commented 9 years ago 
If I remember correctly this was fixed somehow in the last year, but obviously 
now Perian is having issues on Mountain Lion.
Btw I'm closing this, feel free to reopen if you have got a mkv file I can use 
to reproduce the issue.

rosodino your crash logs say that the preview of the file in the open panel is 
crashing, not much I can do about it.

Original comment by damiog on 3 Nov 2012 at 12:19