Doc: How to restore product we already paid for?

[thedmd]

Is there any mean we can use to restore previous transaction?

[ReDreamport]

Not every transaction could be restored.

You may query the statuses of orders, refer to https://github.com/XiaoCongGame/sdk-smart-lib/blob/master/doc/english/payment.guide.md#query-orders.

• If the order has reached to final statuses(failure), you need submit a new order.
• If the order is under processing, please wait for the result.
• If the order is not existed, the transaction may fail at client, in which case, our servers haven't receive the payment request. For these orders, you may restore it.

If you need extra convenience or better process flow, feel free to let us know. We'd like to polish our system as possible as we could. Thanks.

[thedmd]

Thank you. I did tried to query order info for example from documentation and server is responding with error message not mentioned in documentation. I will stick to parsing status codes and passing message to logs.