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https://ximera.osu.edu/
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/users/undefined/mooculus/computationsForGraphingFunctions/exercises/exerciseList #635

Open person592 opened 1 month ago

person592 commented 1 month ago

I hope this message finds you well. I am experiencing a recurring issue when trying to access Ximera on my laptop. Every time I attempt to open the platform, I encounter the following error message:

500 Error

"I am so sorry. An internal server error has occurred. Error: Argument passed in must be a single String of 12 bytes or a string of 24 hex characters."

I have tried multiple attempts to resolve this on my end, including restarting my browser and clearing the cache, but the issue persists. Could you please advise on how to resolve this error or look into the matter from your side? Screenshot_21-10-2024_85143_osu instructure com