Open d-taborda opened 5 days ago
Hi, thanks for the detailed explanation.
If you've been following the update instructions, technically you shouldn't face any issues. However I think some system files are messed up or clashed since updates.
The easiest solution whilst keeping minimal disruptions, do the following:
option 5
on main menu.Setup Configuration
> Edit config file
and paste back the credentials as is into the tool. Ensure that the last line is an empty new line only, no more than that. Save the file.There is going to be upcoming release soon with proxy feature support so I want to ensure that your configurations now will be as up to date as possible to ensure there's no future disruptions. Due to the new features there are some internal changes that has been changed around so hope you understand why the reason behind the following instructions.
Appreciate your patient and continued support once again.
Hello,
Thanks for the procedure. After trying a few times I have completely deleted the tool and reinstalled it + reconfigured it by pasting the credential in the config file again. It is up to date, apps reinstalled and running. However, the same issue remains. I can't see the wizard to configure new apps like Packetshare. Worse case.. can you share the config file parameters/values that I am supposed to input? Otherwise, I am not sure how to resolve this.. But moving forward it will be difficult to configure new apps.
Thanks.
Hello,
Recently, I have been having issues using the "Setup Configuration" menu to configure new apps. If i go to the menu 2. Setup Configuration> 1. Set up configuration and input "Y" to start the application setup process, it does not work. In the past, when I enable a new application then use this menu, it will open the wizard to configure the settings required for that application, nowards, it just does this:
Then I can only press Enter and it will exit.
Do you know how to resolve this issue without breaking the existing config (that works well for now for the other configured apps I have)? I believe I can also just edit the config file manually but not knowing the exact parameters required for the application makes it more prone to errors, this method was much easier to perform the setup.
Thank you.