Download of update not showing but red update marker showing

[Webtica]

Hi,

I implemented plugin update checker and even wp update server. When I upload the new plugin zip with the correct slug and a higher version the update mark appears in wordpress. As seen here: https://plugins.webtica.be/image2.png But the download/update option doesn't appear. Even after clearing cache multiple times. As seen here: https://plugins.webtica.be/image.png

Any idea how we can fix this?

Thanks, Dieter

[YahnisElsts]

Does the update notification also appear below the plugin entry on the "Plugins" page as it does for other plugins that have an update available? I didn't see it in the screenshot, but it could just be cut off.

Generally speaking, when there's a problem like this, there are two main things to check:

• Are you passing the correct file name to buildUpdateChecker()? It must be the full path to the main plugin file. If you use anything else, the update checker won't be able to associate the update with the right plugin.
• Does the update response include a valid download_url field? Try opening the metadata URL in the browser (it's just JSON) and see if the information it shows makes sense for your plugin.

[Webtica]

Hi @YahnisElsts,

Thanks, the first one was the problem. It was using FILE when the updater was in a subdirectory.

Thanks, Dieter