Problem to Sign Up of a new account

Moh-BOB commented 6 years ago

Overview

Client ID: (Not yet)
Issue type: Bug
Summary: Can't sign up a new account
Platform: Desktop

Description

Hi, I'm having trouble when attempting to create an account on : https://www.yelp.com/login. Even when attempting to connect with Facebook/Google+, it doesn't work for me. I get each time the following messages:

- "Are you a human? Please complete the bot challenge below." //(but the bot challenge is not visible) Or, "Oops, Yelp is overworked right now //(when validating the new account form)".

This problem persists for me since a month.

Please can anyone help me ?

Thank you.

Endpoint

Fusion Search Login

dan98765 commented 6 years ago

Hi @Moh-BOB thanks for the report. I've filed a ticket internally to look into this.

Moh-BOB commented 6 years ago

Hi @dlgallagher Thank you !

dan98765 commented 6 years ago

@Moh-BOB which browser are you using? Also, do you have javascript enabled in your browser when you experience this issue?

Moh-BOB commented 6 years ago

@dan98765 i'm using Chrome sir, and javascript is enabled in my brower (by default). Thank you

dan98765 commented 6 years ago

@Moh-BOB could you please try signing up at https://www.yelp.com/developers/v3/manage_app with a different browser (i.e. firefox, IE...)?

Moh-BOB commented 6 years ago

Sorry, I just tested with Firefox. I got the same fail messages as with chrome.

dan98765 commented 6 years ago

@Moh-BOB this is an issue with signing up for a yelp.com account rather than specifically a Yelp Fusion developer account (which you will be able to do at https://www.yelp.com/developers/v3/manage_app once your Yelp.com user account is created and verified).

From https://www.yelp-support.com/article/How-do-I-sign-up-for-Yelp?l=en_US

If you don't receive a confirmation message or run into other trouble with your account, please contact our Support team.

Contacting our support team about the issue you're experiencing with creating a Yelp.com account is your best bet here, they're equipped to respond to account creation questions.

Moh-BOB commented 6 years ago

Okay @dan98765 . Thank you !

sushmak02 commented 5 years ago

@dan98765 I am facing the same issue. Refer - http://tinyurl.com/y3bmusb8

SergiuHKR commented 5 years ago

I'm having the same exact issue. Chrome + Safari.

ke4zzy commented 5 years ago

Yes. Its the fact that YELP is watching the IP address and when more than one person logs in it throws up that Joke of a Bot Challenge page. If you are at a school or business with a single IP for that business.... This will happen. And a real I.T. guy would know that and write a working BOT challenge instead of the Dead End page we see.

imo

EugeneEl commented 5 years ago

Cannot sign up with gmail too(

sateeshyegireddi commented 4 years ago

I'm also facing the same issue while trying to sign up with yelp.com

raseldewy commented 4 years ago

I am facing the same problem . Anyone can help me please

fadjriaf commented 4 years ago

I'm also facing the same issue while trying to sign up, help me please

mayaliberman commented 4 years ago

I have the same issue too.

sridhargoshika commented 4 years ago

I am also facing the same issue while trying to sign up of a new account. It always returning with a message Oops, Yelp is overworked right now.

It display message like Are you a human? Please complete the bot challenge below. And there is no Captcha verification display when I try login with google. on https://www.yelp.com/login?return_url=%2Fdevelopers%2Fv3%2Fmanage_app Anyone can help me please

akmallmr commented 4 years ago

Me too. is there anyone can solve this problem ?

jasony0206 commented 4 years ago

Thank you everyone for raising this issue. We are looking into it.

KevinHock commented 4 years ago

For those experiencing this: can you please share your IP address with us to help troubleshoot the issue? Feel free to email me @ khock@yelp.com if you don't feel comfortable sharing publicly.

TobsDev commented 4 years ago

Same problem over here trying to sign in, not signing up. I tried using different IP-addresses, Safari, Chrome and Firefox but can't get it to work either.

bibek-magar commented 4 years ago

I tried using VPN i.e. change my IP to CANADA and now its all setup try changing the IP using VPN it may worked !!!

iamHSpace commented 4 years ago

Use a VPN. Change the location to America. Now it is working for me.

jasony0206 commented 4 years ago

Unfortunately, we currently do not allow users with APNIC or AFRINIC IP addresses to sign up for an account. We will update the Fusion documentation to reflect this restriction.

seyedasfar commented 4 years ago

I'm able to log in when I use VPN and set to USA

mehmood-zaman commented 4 years ago

use VPN then it's working

fahad39 commented 4 years ago

For all of you experiencing this problem use VPN to signup

dangtuanhuy commented 4 years ago

I can't sign up Yelp with a new account, Facebook, Google.

fahad39 commented 4 years ago

I can't sign up Yelp with a new account, Facebook, Google.

Use VPN and then sign up set the location of United States

salahac279 commented 4 years ago

Hi @Moh-BOB thanks for the report. I've filed a ticket internally to look into this.

I also have the same problem is there any help you could offer?

fahad39 commented 4 years ago

Hi @Moh-BOB thanks for the report. I've filed a ticket internally to look into this.

I also have the same problem is there any help you could offer?

use a VPN set its location to united states or somewhere else then login

rayenmehrez77 commented 4 years ago

I have the same issue

masibomabelethomas commented 4 years ago

same problem here in Kenya Nairobi

Moh-BOB commented 4 years ago

I just tried again, it is working fine for me (on Chrome Version 83.0.4103.116) without any VPN. Try to change browser, or to update Chrome.

rohan2734 commented 4 years ago

I aslo have the issue, i tried to login with opera browser (builtin VPN) but doesnt work.

sultanafghan commented 4 years ago

in Chrome use Hola VPN and use USA Location it Will Work .

0xecho commented 4 years ago

+1

shekaryenagandula commented 4 years ago

Hi All, I was facing the same issue. Only solution I found is, In opera, Enable VPN and then you can able to SignIn/ Signup [To enable VPN in Opera:

Go to your Settings (Alt+P). Select Advanced in the left sidebar, and click Features. Under VPN, toggle on Enable VPN.](https://www.opera.com/features/free-vpn)

Salmankhan033 commented 4 years ago

@dan98765 I am facing the same issue. Refer - http://tinyurl.com/y3bmusb8

use Vpn

Salmankhan033 commented 4 years ago

In yelp have limited country. so you use VPN and select USA or UK then it will work

minhtan4711 commented 3 years ago

still have this problem until now :<

Tony0070 commented 3 years ago

The issue still persists 🙄

eulerkochy commented 3 years ago

Sign-up using Singapore VPN also works 😄

Tony0070 commented 3 years ago

Sign-up using Singapore VPN also works 😄

That's what I did 😉

Salmankhan033 commented 3 years ago

It may not be available in your Country. So you can Use VPN then it will be Sign up

On Sat, 26 Dec 2020, 11:10 pm minhtan, notifications@github.com wrote:

still have this problem until now :<

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Yelp/yelp-fusion/issues/378#issuecomment-751381689, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN3EH5XYY4SZ4XKA4O7OM33SWYRKBANCNFSM4EUDSIFQ .