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YerongAI / Office-Tool

Office Tool Plus localization projects.
https://otp.landian.vip
MIT License
9.56k stars 841 forks source link

错误：读取安装文件时出现错误，请尝试重新读取，或者重新下载Office安装文件。 #861

Closed yea-sky closed 4 weeks ago

yea-sky commented 1 month ago

image

YerongAI commented 1 month ago

请按下 Ctrl + Shift + P，或点击右上方的命令按钮，输入 /getlogs 获取日志，查看日志中的报错信息。

yea-sky commented 1 month ago

请按下 Ctrl + Shift + P，或点击右上方的命令按钮，输入 /getlogs 获取日志，查看日志中的报错信息。

Time Type Action Message 2024/7/24 18:52:12 Info Init Registering events. 2024/7/24 18:52:13 Info Init Loading application settings. 2024/7/24 18:52:13 Info Init Loaded 3 value(s). 2024/7/24 18:52:13 Info Init Updating application settings. 2024/7/24 18:52:13 Info Check envs OS version: Microsoft Windows 10.0.22000 X64. 2024/7/24 18:52:13 Info Check envs OS language: zh-CN. 2024/7/24 18:52:13 Info Check envs OS culture: zh-CN. 2024/7/24 18:52:13 Info Check envs OS region: CN. 2024/7/24 18:52:13 Info Check envs OS is 64-bit: True. 2024/7/24 18:52:13 Info Check envs Working directory is D:\Chrome Download\Office_Tool_with_runtime_v10.13.10.0_x64\Office Tool 2024/7/24 18:52:13 Info Check envs Screen resolution: 2736 x 1824. 2024/7/24 18:52:13 Info Check envs Primary resolution: 1563.4285714285713 x 1042.2857142857142. 2024/7/24 18:52:13 Info Check envs Virtual resolution: 1563.4285714285713 x 1642.2857142857142. 2024/7/24 18:52:13 Info Check envs Current window size: 1172.5714285714284 x 726.2857142857142. 2024/7/24 18:52:13 Info Check envs Current process ID: 10840. 2024/7/24 18:52:13 Info Check envs Current process architecture: X64. 2024/7/24 18:52:13 Info Check envs Current process is 64-bit: True. 2024/7/24 18:52:13 Info Init Binding commands. 2024/7/24 18:52:13 Info Init Commands binding done. 2024/7/24 18:52:13 Info Init Temp path is set to C:\Users\yausi\AppData\Local\Temp\OTP_5804 2024/7/24 18:52:13 Info Init Registering taskbar item. 2024/7/24 18:52:13 Info Init Permission is administrator. 2024/7/24 18:52:13 Info Update Checking updates. 2024/7/24 18:52:14 Warning ClientUpdate Cannot connect to server. Error (-2146233088): '<' is an invalid start of a value. Path: $ | LineNumber: 0 | BytePositionInLine: 0.. Inner exception (-2146233088): '<' is an invalid start of a value. LineNumber: 0 | BytePositionInLine: 0. 2024/7/24 18:52:14 Info ClientUpdate Application version is higher than required version, skip update. 2024/7/24 18:52:14 Info ClientUpdate Process architecture doesn't match the requirement, skip update. 2024/7/24 18:52:15 Warning ClientConfig Cannot connect to server. Error (-2146233088): '<' is an invalid start of a value. Path: $ | LineNumber: 0 | BytePositionInLine: 0.. Inner exception (-2146233088): '<' is an invalid start of a value. LineNumber: 0 | BytePositionInLine: 0. 2024/7/24 18:52:15 Info Update Application is up to date. 2024/7/24 18:52:19 Info Deploy Loading Office information. 2024/7/24 18:52:19 Info Deploy Office is not detected on system. 2024/7/24 18:52:19 Info Deploy Successfully obtaining C2R releases information. 2024/7/24 18:52:19 Info Deploy Successfully obtaining Office version information. 2024/7/24 18:52:58 Info Deploy Initiating download task, save path is: D:\Chrome Download\Office_Tool_with_runtime_v10.13.10.0_x64\Office Tool 2024/7/24 18:52:58 Info Downloader Init download tasks. 2024/7/24 18:52:59 Info Downloader Chunk count: 4. 2024/7/24 18:52:59 Info Downloader ParallelDownload: True. 2024/7/24 18:53:00 Error CheckInstallation Error occurred while checking Office installation files. Error (-2146232800): Cabinet file does not have the correct format. Error code: 0

YerongAI commented 1 month ago

从日志中能够看出如下信息：

yea-sky commented 1 month ago

从日志中能够看出如下信息：

  • 读取 CAB 文件时出现了错误，可能是 CAB 文件损坏了，尝试重新下载。
  • Windows 不是最新版本，尝试用 Windows Update 检查更新。

Windows 已经更新好了，但是还是报错，请问下CAB文件损坏是重新下载OTP就好了吗？

YerongAI commented 1 month ago

从日志中能够看出如下信息：

  • 读取 CAB 文件时出现了错误，可能是 CAB 文件损坏了，尝试重新下载。
  • Windows 不是最新版本，尝试用 Windows Update 检查更新。

Windows 已经更新好了，但是还是报错，请问下CAB文件损坏是重新下载OTP就好了吗？

不是，CAB 文件损坏需要删除并重新下载 Office 安装文件。如无法确定是否是安装包出了问题，可以前往 OneDrive 或云图小镇获取 Office ISO 文件。

YerongAI commented 1 month ago

您好，经过排查已经确认是 Office 2024 安装包包含错误，而不是程序识别失败。此问题只能等待微软进行解决，但看起来巨硬并没有。

YerongAI commented 1 month ago

似乎微软已经修复了此问题。我这边测试已经一切正常。