Can't login after fresh install

[glitchcowboy]

I've installed successfully on an Azure Ubuntu server, but the customer would like this on a different VPS. I'm RHEL certified on 7, so I chose CentOS7 which I assume is a non-issue. I've done the install multiple times and I get through with almost all green lights in the pre-checks. If I remember correctly the only red lights are that php doesn't disable popen. I get a login and username from the install program and then those creds don't work. "Invalid Username or Password". Chrome gives the same result. Apache logs look clean

I can see the failed attempts in vtiger_loginhistory MariaDB [yetiforce]> select * from vtiger_loginhistory -> ; +----------+------------+---------------+-------------+---------------------+--------------+-----------+ | login_id | user_name | user_ip | logout_time | login_time | status | browser | +----------+------------+---------------+-------------+---------------------+--------------+-----------+ | 1 | adminxx | 174.20.1x.x | NULL | 2019-10-11 06:19:18 | Failed login | Safari 13 | | 2 | adminxx | 174.20.1x.x | NULL | 2019-10-11 06:20:33 | Failed login | Safari 13 | | 3 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:02:07 | Failed login | Safari 13 | | 4 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:26:42 | Failed login | Safari 13 | | 5 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:28:52 | Failed login | Safari 13 | | 6 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:41:46 | Failed login | Safari 13 | | 7 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:45:42 | Failed login | Safari 13 | | 8 | adminxx | 63.x.x.x | NULL | 2019-10-11 07:51:09 | Failed login | Safari 13 | | 9 | adminxx | 174.20.1x.x | NULL | 2019-10-17 05:23:39 | Failed login | Safari 13 | +----------+------------+---------------+-------------+---------------------+--------------+-----------+

`<VirtualHost 199.x.x.x:443> DocumentRoot "/var/www/crm.me/public_html" ServerName crm.me

# Other directives here
SSLCertificateFile /etc/letsencrypt/live/crm.me/cert.pem
SSLCertificateKeyFile /etc/letsencrypt/live/crm.me/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
SSLCertificateChainFile /etc/letsencrypt/live/crm.me/chain.pem

<Directory /var/www/crm.me/>
    Options Indexes FollowSymLinks
    AllowOverride All
    Require all granted
</Directory>
<Directory  /var/www/crm.me/public_html/>
    Options +Indexes +Includes +FollowSymLinks +MultiViews
    AllowOverride All
    Require all granted

` Any help you can give would be appreciated

[glitchcowboy]

looks like this worked: https://discussions.vtiger.com/discussion/181860/how-to-reset-the-admin-user-name-and-password-from-phpmyadmin

was 'admin' the password all along? why would the installer tell me it's something else?

[vovpff]

@glitchcowboy this happens because your installation is fault

[MaxPegankin]

I had the same, reinstall helped

[glitchcowboy]

But I have reinstalled 4 times

Sent from my iPhone

On Oct 17, 2019, at 7:10 PM, Maxim Pegankin notifications@github.com wrote:

 I had the same, reinstall helped

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[mariuszkrzaczkowski]

check the logs after installing the system, you have a problem with the server configuration

[glitchcowboy]

Ok, where would I find installation logs?

On Oct 17, 2019, at 11:19 PM, Mariusz Krzaczkowski notifications@github.com wrote:

check the logs after installing the system, you have a problem with the server configuration

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[vovpff]

/cache/logs

[glitchcowboy]

My cache/logs directory has 2 files: total 2240 -rw-r--r-- 1 apache apache 71 Sep 7 01:51 index.html -rw-r--r-- 1 apache apache 2287679 Oct 18 05:40 viewer-debug.log

Index.html is an almost empty html file and viewer-debug.log is a giant single-line file with stuff like this in it .php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\nURI: /, TYPE: GET\nVIEW: modules/Users/Header.tpl > modules/Vtiger/Header.tpl, FOUND: 1\nDATA: APPTITLE, TYPE: literal\nDATA: YETIFORCE_VERSION, TYPE: literal\nDATA: MODULE_NAME, TYPE: literal\nDATA: PAGETITLE, TYPE: literal\nDATA: BREADCRUMB_TITLE, TYPE: literal\nDATA: HEADER_SCRIPTS, TYPE: array\nDATA: STYLES, TYPE: array\nDATA: SKIN_PATH, TYPE: literal\nDATA: LAYOUT_PATH, TYPE: literal\nDATA: LANGUAGE_STRINGS, TYPE: array\nDATA: LANGUAGE, TYPE: literal\nDATA: HTMLLANG, TYPE: literal\nDATA: SHOW_BODY_HEADER, TYPE: literal\nDATA: SHOW_BREAD_CRUMBS, TYPE: literal\nDATA: USER_MODEL, TYPE: Users_Record_Model\nDATA: CURRENT_USER, TYPE: App\User\nDATA: MODULE, TYPE: literal\nDATA: VIEW, TYPE: literal\nDATA: PARENT_MODULE, TYPE: literal\nDATA: QUALIFIED_MODULE, TYPE: literal\nURI: /install/Install.php, TYPE: GET\nVIEW: modules/Vtiger/ExceptionError.tpl, FOUND: 1\nDATA: MESSAGE, TYPE: literal\nDATA: MESSAGE_EXPANDED, TYPE: literal\nDATA: HEADER_MESSAGE, TYPE: literal\nURI: /install/Install.php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\nURI: /install/Install.php, TYPE: GET\n[2

On Oct 18, 2019, at 6:20 AM, Vladimir notifications@github.com wrote:

/cache/logs

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[rskrzypczak]

enable debugging(link) and see what's wrong.