search

YetiForceCompany / YetiForceCRM

Our team created for you one of the most innovative CRM systems that supports mainly business processes and allows for customization according to your needs. Be ahead of your competition and implement YetiForce!
https://yetiforce.com
Other
1.72k stars 742 forks source link

[Question] cannot start YetiForce after successfully install #11927

Closed calvinsug closed 4 years ago

calvinsug commented 4 years ago

Hi, i'm trying to install Yetiforce 5.2.0 from YetiForceCRM-5.2.0-complete.zip

on my MAC (MacOS Catalina) in localhost using Web Server XAMPP with the latest version which is support PHP 7.3.10

i have changed the configuration php.ini using this: https://github.com/YetiForceCompany/YetiForceCRM/blob/5.2.0/tests/setup/php_dev.ini

and when i set it up and install it, it redirected to the dashboard with error message "Class '\App\YetiForce\Shop\Product._YetiForceInstallInCloud' not found" and i cannot do anything, can't click every menu and everything

You can see the screenshot of error here: https://drive.google.com/open?id=1RW5VViGsltj2lW4JRm6AMIBTKneUtJiX

i have searched that error from google and found nothing

What am i doing wrong here?

calvinsug commented 4 years ago

Here's my system.log when i enable LOG_TO_FILE variable in config/debug.php

2019-11-04 14:32:13.4661 [info][yii\db\Command::query] - SELECT * FROM `vtiger_tab`
2019-11-04 14:32:13.4662 [info][yii\db\Connection::open] - Opening DB connection: mysql:host=localhost;dbname=yetiforce;port=3306
2019-11-04 14:32:13.4715 [info][yii\db\Command::query] - SELECT * FROM `vtiger_currency_info`
2019-11-04 14:32:13.4746 [info][yii\db\Command::query] - SELECT * FROM `vtiger_links`
2019-11-04 14:32:13.4768 [info][yii\db\Command::query] - SELECT * FROM `vtiger_entityname`
2019-11-04 14:32:13.4806 [trace] - Start DateTimeField::__convertToUserFormat a:1:{i:0;s:9:"2019-11-4";} | dd-mm-yyyy
2019-11-04 14:32:13.4807 [trace] - End DateTimeField::__convertToUserFormat
2019-11-04 14:32:13.483 [info][yii\db\Command::query] - SELECT * FROM `u_yf_browsinghistory` WHERE `userid`=1 ORDER BY `id` DESC LIMIT 20
2019-11-04 14:32:13.4923 [trace] - Start DateTimeField::convertToUserTimeZone(today) method ...
2019-11-04 14:32:13.493 [trace] - Start DateTimeField::convertTimeZone(today, Asia/Bangkok, Asia/Bangkok)
2019-11-04 14:32:13.4932 [trace] - End DateTimeField::convertTimeZone
2019-11-04 14:32:13.4932 [trace] - End DateTimeField::convertToUserTimeZone
2019-11-04 14:32:13.4932 [trace] - Start DateTimeField::convertToUserTimeZone(yesterday) method ...
2019-11-04 14:32:13.4932 [trace] - Start DateTimeField::convertTimeZone(yesterday, Asia/Bangkok, Asia/Bangkok)
2019-11-04 14:32:13.4933 [trace] - End DateTimeField::convertTimeZone
2019-11-04 14:32:13.4933 [trace] - End DateTimeField::convertToUserTimeZone
2019-11-04 14:32:13.531 [info][yii\db\Command::query] - SELECT * FROM `vtiger_actionmapping`
2019-11-04 14:32:13.5372 [info][yii\db\Command::query] - SELECT * FROM `u_yf_dashboard_type`
2019-11-04 14:32:13.5385 [trace] - Entering Vtiger_DashBoard_Model::verifyDashboard(Home)
2019-11-04 14:32:13.5385 [trace] - getBlocksFromModule(Home, H2) method ...
2019-11-04 14:32:13.5389 [info][yii\db\Command::query] - SELECT * FROM `vtiger_module_dashboard_blocks` WHERE ((`tabid`=3) AND (`dashboard_id`=1)) AND (`authorized`='H2')
2019-11-04 14:32:13.5397 [trace] - Exiting Vtiger_DashBoard_Model::verifyDashboard
2019-11-04 14:32:13.54 [info][yii\db\Command::query] - SELECT `vtiger_links`.*, `mdw`.`userid`, `mdw`.`data`, `mdw`.`active`, `mdw`.`title`, `mdw`.`size`, `mdw`.`filterid`, `mdw`.`id` AS `widgetid`, `mdw`.`position`, `vtiger_links`.`linkid` AS `id`, `mdw`.`limit`, `mdw`.`cache`, `mdw`.`owners`, `mdw`.`isdefault` FROM `vtiger_links` LEFT JOIN `vtiger_module_dashboard_widgets` `mdw` ON vtiger_links.linkid = mdw.linkid WHERE (`mdw`.`userid`=1) AND (`vtiger_links`.`linktype`='DASHBOARDWIDGET') AND (`mdw`.`module`=3) AND (`active`=0) AND (`mdw`.`dashboardid`=1)
2019-11-04 14:32:13.5411 [info][yii\db\Command::query] - SELECT `vtiger_module_dashboard_widgets`.`module`, `vtiger_module_dashboard_blocks`.`tabid` FROM `vtiger_module_dashboard` LEFT JOIN `vtiger_module_dashboard_blocks` ON vtiger_module_dashboard_blocks.id = vtiger_module_dashboard.blockid LEFT JOIN `vtiger_module_dashboard_widgets` ON vtiger_module_dashboard_widgets.templateid = vtiger_module_dashboard.id WHERE ((`userid`=1) AND (`vtiger_module_dashboard_widgets`.`dashboardid`=1)) OR (`authorized`='H2') GROUP BY `module`, `tabid`
2019-11-04 14:32:13.5566 [trace] - Entering getColumnFields(Announcements) method ...
2019-11-04 14:32:13.5567 [info][yii\db\Command::query] - SELECT * FROM `vtiger_field` WHERE `tabid`=83
2019-11-04 14:32:13.5578 [trace] - Exiting getColumnFields method ...
2019-11-04 14:32:13.5607 [info][yii\db\Command::query] - SELECT `vtiger_field`.* FROM `vtiger_field` LEFT JOIN `vtiger_blocks` ON vtiger_field.block = vtiger_blocks.blockid WHERE `vtiger_field`.`tabid`=83 ORDER BY `vtiger_blocks`.`sequence`, `vtiger_field`.`sequence`
2019-11-04 14:32:13.5645 [info][yii\db\Command::query] - SELECT * FROM `vtiger_blocks` WHERE `blockid`=258 LIMIT 1
2019-11-04 14:32:13.5657 [info][yii\db\Command::query] - SELECT * FROM `vtiger_blocks` WHERE `blockid`=259 LIMIT 1
2019-11-04 14:32:13.5664 [info][yii\db\Command::query] - SELECT * FROM `vtiger_blocks` WHERE `blockid`=260 LIMIT 1
2019-11-04 14:32:13.5681 [info][yii\db\Command::query] - SELECT * FROM `vtiger_ws_fieldtype`
2019-11-04 14:32:13.5736 [info][yii\db\Command::query] - SELECT * FROM `vtiger_role` WHERE `roleid`='H2' LIMIT 1
2019-11-04 14:32:13.5746 [info][yii\db\Command::query] - SELECT `u_yf_announcement`.`announcementid` AS `id`, `u_yf_announcement`.`subject` AS `subject`, `vtiger_crmentity`.`description` AS `description`, `vtiger_crmentity`.`smownerid` AS `assigned_user_id`, `vtiger_crmentity`.`createdtime` AS `createdtime`, `u_yf_announcement`.`is_mandatory` AS `is_mandatory` FROM `u_yf_announcement` INNER JOIN `vtiger_crmentity` ON u_yf_announcement.announcementid = vtiger_crmentity.crmid WHERE (`vtiger_crmentity`.`deleted`=0) AND (`announcementstatus`='PLL_PUBLISHED')
2019-11-04 14:32:13.5949 [info] - Cannot translate this: 'LBL_MENU' for module '_Base', lang: en-US
2019-11-04 14:32:13.5971 [error] - Class '\App\YetiForce\Shop\Product\._YetiForceInstallInCloud' not found
Error: Class '\App\YetiForce\Shop\Product\._YetiForceInstallInCloud' not found in /opt/lampp/htdocs/yetiforce/app/YetiForce/Shop.php:80
Stack trace:
#0 /opt/lampp/htdocs/yetiforce/app/YetiForce/Shop.php(51): App\YetiForce\Shop::getProduct('._YetiForceInst...', '')
#1 /opt/lampp/htdocs/yetiforce/app/YetiForce/Shop.php(195): App\YetiForce\Shop::getProducts()
#2 /opt/lampp/htdocs/yetiforce/cache/templates_c/basic/42eea00e99249924612b5a1c0b9d0248cb1aaa7b_0.file.BodyHeader.tpl.php(83): App\YetiForce\Shop::verify()
#3 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5dbd0bde1659d0_09558361(Object(Smarty_Internal_Template))
#4 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#5 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#6 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(385): Smarty_Internal_Template->render()
#7 /opt/lampp/htdocs/yetiforce/cache/templates_c/basic/96a2034de6c41f2a3908401724d075149e9d631e_0.file.Body.tpl.php(31): Smarty_Internal_Template->_subTemplateRender('modules/Vtiger/...', NULL, NULL, 0, 3600, Array, 0, true)
#8 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5dbd0bdde5dff3_17118965(Object(Smarty_Internal_Template))
#9 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#10 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#11 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(385): Smarty_Internal_Template->render()
#12 /opt/lampp/htdocs/yetiforce/cache/templates_c/basic/fb774aef49747c7b6af2adaddf5c8609a943a367_0.file.Header.tpl.php(79): Smarty_Internal_Template->_subTemplateRender('modules/Vtiger/...', NULL, NULL, 0, 3600, Array, 0, true)
#13 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5dbd0bdde37d23_59471416(Object(Smarty_Internal_Template))
#14 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#15 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#16 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(385): Smarty_Internal_Template->render()
#17 /opt/lampp/htdocs/yetiforce/cache/templates_c/basic/2e39a44baa6f33c759aa5fc707901fbac613e687_0.file.DashBoardPreProcess.tpl.php(24): Smarty_Internal_Template->_subTemplateRender('modules/Vtiger/...', NULL, NULL, 0, 3600, Array, 0, true)
#18 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_5dbd0bdddfcce8_12247956(Object(Smarty_Internal_Template))
#19 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#20 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#21 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(232): Smarty_Internal_Template->render(false, 1)
#22 /opt/lampp/htdocs/yetiforce/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute(Object(Smarty_Internal_Template), NULL, NULL, NULL, 1)
#23 /opt/lampp/htdocs/yetiforce/include/runtime/Viewer.php(206): Smarty_Internal_TemplateBase->display('modules/Home/da...')
#24 /opt/lampp/htdocs/yetiforce/app/Controller/View.php(180): Vtiger_Viewer->view('dashboards/Dash...', 'Home')
#25 /opt/lampp/htdocs/yetiforce/modules/Home/views/DashBoard.php(23): App\Controller\View->preProcessDisplay(Object(App\Request))
#26 /opt/lampp/htdocs/yetiforce/include/main/WebUI.php(261): Home_DashBoard_View->preProcess(Object(App\Request))
#27 /opt/lampp/htdocs/yetiforce/include/main/WebUI.php(181): Vtiger_WebUI->triggerPreProcess(Object(Home_DashBoard_View), Object(App\Request))
#28 /opt/lampp/htdocs/yetiforce/index.php(24): Vtiger_WebUI->process(Object(App\Request))
#29 {main}
2019-11-04 14:32:13.3613 [info][application] - 
$_GET = []
$_POST = []
$_FILES = []
$_COOKIE = [
    'csrftoken' => 'XGK6VuE40xtIi4rvJeeeMYwQI4IkF3PZ7Yrs3kF4rOgX2AKWNIpAG6NalJpnFIIm'
    'YTSID' => 'd219cc4886522a0383d186120f0ba99d'
]
$_SESSION = [
    'installation_success' => true
    'last_activity' => 1572852733.4133
    'config_file_info' => [
        'db_server' => 'localhost'
        'db_port' => '3306'
        'db_username' => 'root'
        'db_password' => ''
        'db_name' => 'yetiforce'
        'db_type' => 'mysql'
        'default_timezone' => 'Asia/Bangkok'
        'site_URL' => 'http://localhost:8080/yetiforce/'
        'user_name' => 'admin22130'
        'password' => '*********'
        'retype_password' => '**********'
        'firstname' => 'Yeti'
        'lastname' => 'Administrator'
        'admin_email' => 'calvin@adamar.com'
        'dateformat' => 'dd-mm-yyyy'
        'currency_code' => 'IDR'
        'currency_symbol' => 'Rp'
        'currency_name' => 'Indonesia, Rupiahs'
        'authentication_key' => 'c4e37c3ca174286d15f050d1515c442d64d86a9d'
    ]
    'UserAuthMethod' => 'PASSWORD'
    'authenticated_user_id' => 1
    'app_unique_key' => '2fcc470eb33e2e3ad959264dc1d4c553e6daa4c9'
    'user_name' => 'admin22130'
    'full_user_name' => 'Administrator Yeti'
    'fingerprint' => ''
]
$security = [
    'HTTPS' => 'Off'
    'public_html' => 'Off'
    'display_errors' => 'On'
]
$libraries = [
    'OPcache' => 'LBL_NO'
    'apcu' => 'LBL_NO'
    'imagick' => 'LBL_NO'
]
$database = [
    'innodb_lock_wait_timeout' => '50'
    'max_allowed_packet' => '1.00 MB'
    'character_set_server' => 'utf8mb4'
    'character_set_database' => 'utf8mb4'
]
$performance = [
    'opcache.enable' => 'Off'
    'opcache.enable_cli' => 'Off'
]
$functionalVerification = [
    'branding' => 'No'
]

====================================================================================================================================

mariuszkrzaczkowski commented 4 years ago

https://yetiforce.com/en/knowledge-base/documentation/developer-documentation/item/debugging#quick_start

calvinsug commented 4 years ago

yeah, i have read this and enable the system log and have posted the logs above

https://yetiforce.com/en/knowledge-base/documentation/developer-documentation/item/debugging#quick_start

bpabiszczak commented 4 years ago

Try on PHP 5.2