YetiForceCompany / YetiForceCRM

Our team created for you one of the most innovative CRM systems that supports mainly business processes and allows for customization according to your needs. Be ahead of your competition and implement YetiForce!
https://yetiforce.com
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Email OSS problem #12852

Closed kantino169 closed 3 years ago

kantino169 commented 4 years ago

Whenever I try to access my mailbox to configure it, I get this an access denied screen. Also this is what my logs tell [Thu Apr 09 10:11:36.927359 2020] [php7:notice] [pid 29495] [client 192.168.121.243:47042] PHP Notice: Undefined variable: typeDb in /var/www/html/app/Db.php on line 174 [Thu Apr 09 10:11:36.927706 2020] [php7:notice] [pid 29495] [client 192.168.121.243:47042] PHP Notice: Undefined index: in /var/www/html/app/Utils/ConfReport.php on line 712

I'll appreciate the help with this

areksolek commented 4 years ago

Hello kantino169. What is your version of CRM ?

rvyhmeister commented 4 years ago

Version is 5.3.0. Just installed this week...

rvyhmeister commented 4 years ago

Hello kantino169. What is your version of CRM ?

Version 5.3.0... installed clean this week....

kantino169 commented 4 years ago

Hi, recently I discovered that the roundcube library is missing

Screen Shot 2020-04-12 at 7 11 57 PM

I don't know if this can be the cause of the problem but also whenever I try to update the library, it tells me again that it has not been downloaded, I download it and the cycle continues. I have downloaded the library as zip and tried to install it from file and it tells me this

Screen Shot 2020-04-12 at 7 17 26 PM

I went inside the zip and it contains the en_US language. What should I do?

mariuszkrzaczkowski commented 4 years ago

attach all logs

rskrzypczak commented 4 years ago

show me what you get when you ask the database SHOW VARIABLES LIKE "version%"

kantino169 commented 4 years ago

show me what you get when you ask the database SHOW VARIABLES LIKE "version%"

This is what I get

Screen Shot 2020-04-14 at 6 08 17 PM
kantino169 commented 4 years ago

I tried following this for the installationhttps://github.com/YetiForceCompany/YetiForceCRM/issues/7286#issuecomment-408243674 didn't work

kantino169 commented 4 years ago

I tried following this for the installationhttps://github.com//issues/7286#issuecomment-408243674 didn't work

I found the following coming up on the apache logs PHP Warning: ZipArchive::close(): Invalid or uninitialized Zip object in /var/www/html/app/Zip.php on line 127 The version of php I'm running is 7.4, is this a known problem?

kantino169 commented 4 years ago

attach all logs

These are the logs I currently have cron.log system.log

rskrzypczak commented 4 years ago

Show us and verify your server configuration (Software configuration/Logs/Server configuration) I suppose there might be errors.

Errors from your first comment result from the MySQL version. YetiForce can't correctly download information about the MySQL server on Ubuntu. However, this applies only to reporting, so it shouldn't have a greater impact on the operation of the system. Anyway, please correct the error_raporting configuration! You shouldn't have errors like notice / error_reporting E_ALL & ~ E_NOTICE /

rvyhmeister commented 4 years ago

Interesting that YetiForce has issues with Ubuntu... is there a better recommended distro?

mariuszkrzaczkowski commented 4 years ago

This is not a problem with Ubuntu, we have clients from Ubuntu and they have no problem We prefer Debian, we will provide a docker soon

vovpff commented 4 years ago

@rvyhmeister there is no probkems with ubuntu if your server well-tuned

acsinsurancegroup commented 4 years ago

I personanlly prefer CentOS and have NEVER had server related issues with any version of Yeti