search

Ylianst / MeshCentral

A complete web-based remote monitoring and management web site. Once setup you can install agents and perform remote desktop session to devices on the local network or over the Internet.
https://meshcentral.com
Apache License 2.0
3.96k stars 536 forks source link

AMT 4k Resolution Issue #117

Closed sourcex closed 5 years ago

sourcex commented 5 years ago

I have a number of clients up on two different installations. Devices connected to 4k display (at 4k resolution) usually fail to connect via the Desktop | HW Connect action. I'd estimate the rate of success to be 1/100 attempts.

The console sometimes shows (but not consistently, so I'm not sure it is related)-

amt-manager: LMS error uncaughtException1: Error: => EventEmitter.emit(): Event dispatch for 'data' on 'heci.session' threw an exception: TypeError: cannot read property 'type' of null in method 'G()'

For the most part the clients are NUC7i5DNKE devices connected over CIRA. The servers are Ubuntu 18.04 hosted on Digital Ocean and Microsoft Azure.

sourcex commented 5 years ago

I can replicate the issue on Chrome and Firefox and no messages are output to the developer console on either browser.

jsastriawan commented 5 years ago

AMT doesn't support 4K yet. See: https://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/WordDocuments/kvmandintelamt.htm

It is firmware limitation and hopefully higher resolution will be supported soon on the next iteration.

sourcex commented 5 years ago

Thank you for the clarification.