search

Ylianst / MeshCentral

A complete web-based remote monitoring and management web site. Once setup you can install agents and perform remote desktop session to devices on the local network or over the Internet.
https://meshcentral.com
Apache License 2.0
4.11k stars 552 forks source link

Remote Desktop Blank Screen #5163

Open lyyiheang opened 1 year ago

lyyiheang commented 1 year ago

We have remote Pc running agent and we able to remote desktop on it properly but once user load up lockdownbrowser.exe software screen got blank with mouse controllable.(issue occurred after very few second) https://github.com/Ylianst/MeshCentral/assets/35592350/4e14764d-af9c-4f73-bd4e-17e37006df5d

Server Software (please complete the following information):

Client Device (please complete the following information):

Your config.json file


{
 Only Agent Naming is configured
}
si458 commented 1 year ago

i can see you have already created a discussion about this https://github.com/Ylianst/MeshCentral/discussions/5152 the issue you have is the lockdownbrowser is properitry software and no trial version, so we cant work out whats going on but from what ive looked at on their website, they blank any remote support software unless you the admin staff of the software allow the software to do screen recording sorry

dinger1986 commented 11 months ago

@si458 can close