Ylianst / MeshCommander

MeshCommander is a Intel(R) Active Management Technology (Intel(R) AMT) remote management tool. It's feature rich and includes a built-in remote desktop viewer for Hardware-KVM, a Serial-over-LAN terminal, IDER-Redirection support and much more. MeshCommander is built on web technologies and runs on many plaforms. In addition to being available as a stand-alone tool, MeshCommander was built to be very space efficient to that it can be uploaded into Intel AMT flash space to have it served diretly from the Intel AMT web serve.
Apache License 2.0
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Power Unknown (Error 400) - System ID all f's - Hardware Info Not Loading HP ProDesk 600 G4 Intel ME 12.0.94 #100

Closed CoralComputerService closed 3 months ago

CoralComputerService commented 3 months ago

Mesh Commander is pretty straight forward and it's working great with about 10 systems and has saved me many times.

I had one system today that is connecting fine but showing power unknown and system ID is all f's. If you try to do a power action you just get the 400 error code.

I tried another ProDesk 600 G4 and it is doing the same thing.

Any idea how or why they are doing that or how we can fix that.

The BIOS is up to date and I've reset and reconfigured the ME a few times with no luck including full deprovisioning.. Thanks for your help!

2024-05-09_17-23-23.pdf

CoralComputerService commented 3 months ago

After further investigation, we found bad CMOS battery is causing issues. After replacing battery, setting time, restoring BIOS defaults, full unprovision etc., the vPRO obtained proper system id and all functions are now working normally. 2024-05-10_14-48-51.pdf