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Ylianst / MeshCommander

MeshCommander is a Intel(R) Active Management Technology (Intel(R) AMT) remote management tool. It's feature rich and includes a built-in remote desktop viewer for Hardware-KVM, a Serial-over-LAN terminal, IDER-Redirection support and much more. MeshCommander is built on web technologies and runs on many plaforms. In addition to being available as a stand-alone tool, MeshCommander was built to be very space efficient to that it can be uploaded into Intel AMT flash space to have it served diretly from the Intel AMT web serve.
Apache License 2.0
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No KVM feature availble #48

Closed Egorkat closed 3 years ago

Egorkat commented 3 years ago

I'm trying to use KVM feature from a ECS Q470H6-M6 motherboard with i5-10500 CPU via MeshCommaner 0.9.0 with no success.

I can connect to the system and check Active Features, but there is no KVM listed. If I try to connect to Desktop I get: "The device indicates that this type of connection is not supported" Is it a clear sign that MB's firmware is missing this feature or I can somehow troubleshoot this further?

Thanks in advance!

jsastriawan commented 3 years ago

There are several potential causes. Most common issue is that you may have discrete graphic on the system. KVM will not work if discrete graphic is added to the system. AMT doesn't know how to talk to discrete graphic for KVM.

Egorkat commented 3 years ago

I'm using built-in GPU from the processor, shouldn't be an issue.

Egorkat commented 3 years ago

Funny that initially I started with i5-10400 CPU and had exactly same issues, then realized that it doesn't support vPro and took 10500 one. But issue looks exactly the same... Can the absence of some SATA storage lead to this?

Egorkat commented 3 years ago

Issue was resolved via ME reset, now everything is working as expected. Turns out that after CPU change AMT engine needs to be reset.