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YoYoGames / GMEXT-AdMob

Repository for GameMaker's AdMob Extension
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The Pangle extension doesn't work on iOS. #11

Closed KBeeeR closed 2 months ago

KBeeeR commented 1 year ago

Hello, The Pangle extension doesn't work on iOS. The game crashed on startup.

FuseGamesLLC commented 1 year ago

Thank you for creating this ticket! I thought it was just me! If it's any help I've only received notice of users crashing in Asia (Japan, India). In the US on iOS I didn't have any issues loading Pangle ads. Took me a minute to figure out why I was getting 1 star reviews overseas.

DiasFranciscoA commented 1 year ago

@KBeeeR @FuseGamesLLC

Please note that Pangle serves as a mediator and it's not mandatory to enable it for your AdMob project to function properly. If you intend to use Pangle as a mediator, you'll need to configure an account with them first.

Additionally, keep in mind that Pangle might not be accepted in certain markets, including Japan and India. Unfortunately, we have limited control over such market-specific restrictions.

FuseGamesLLC commented 1 year ago

@KBeeeR @FuseGamesLLC

Please note that Pangle serves as a mediator and it's not mandatory to enable it for your AdMob project to function properly. If you intend to use Pangle as a mediator, you'll need to configure an account with them first.

Additionally, keep in mind that Pangle might not be accepted in certain markets, including Japan and India. Unfortunately, we have limited control over such market-specific restrictions.

Hi DiasFranciscoA, I completely understand and do in fact have Pangle mediation disabled currently while the bug is worked out on iOS. My mediation works great on Android (in similar markets such as Japan and India), so I think it's odd it doesn't work on iOS for the same markets. Also if it's not accepted typically mediation comes back with no bid, and ideally not a game crash.

TaylorDale commented 11 months ago

This is incredibly specific - I believe Pangle is also causing a crash on iOS for one of my games.

iOS17 works fine, but all versions bellow, immediate crash on admob init. I can call the consent functions prior just fine. I'm also using Pangle + Same Google ads SDK version in other non-gm apps and it does not cause an issue.

patrickrocheyoyo commented 2 months ago

Pangle isn't an extension but it's a mediator for AdMob. There's also issues that may appear in simulations rather than on real devices, so please check on real devices. This issue is likely region exclusive so there's not much we can do to assist here.

We're planning an update to AdMob in the near future that might help with this.

If this is still an issue after this update, please open a new issue.