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[1.4.9999] "Missing tools detected" error #7585

Closed FollowTheFun closed 4 weeks ago

FollowTheFun commented 2 months ago

Description

Sorry for posting about a 1.4.9999 issue here but it won't even launch due to some server error.

When trying to install game maker 1.4.9999 on a new computer, it won't launch, and says that tools are missing. If you try to install them, it downloads and extracts something but after launching, and trying to create a new project, you'll be presented with this error again.

There are 2 recent topics about this https://forum.gamemaker.io/index.php?threads/game-maker-studio-1-4-not-installing-missing-tools-detected.115286/ https://forum.gamemaker.io/index.php?threads/gamemaker-studio-1-4-error.115136/

and I am also experiencing this issue. I have a working copy of 1.4.9999 on my computer, this test install was created on a VM.

If you need a copy of my functional installed game maker files to resolve this, please let me know.

There also appear to be working downloads to the module files, but perhaps the tools its missing are not the same thing? deec894e-fac6-498e-bcaa-cd37147870c0.zip

Expected Change

Ability to use 1.4's IDE again without an error

Steps To Reproduce

  1. Install GameMaker 1.4.9999 on windows 11 (or probably any windows)
  2. Enter license code, restart, install extra tools it prompts for
  3. IDE will restart and look like it's working, but:
  4. Error will occur when creating a new project
  5. You can press 'yes install' but it just gets stuck in a loop.

image

How reliably can you recreate this issue using your steps above?

Always

Which version of GameMaker are you reporting this issue for?

2022.0.2 (LTS)

Which operating system(s) are you seeing the problem on?

No response

Are you running GameMaker from inside your Steam library?

No

Sample Package Attached?

Sample Project Added?

FollowTheFun commented 1 month ago

But it looks like the licensing server is granting a license for "WindowsTest" instead of "Windows", which makes it so you can't compile, only run games.

This seems like it's quite arbitrary to fix on the server end, given that it just accepts whatever license you put in blindly and grants this blanket license (with windows test instead of windows).

LiEnby commented 1 month ago

yeah, the main cause of the issue is that the license file given by the server only contains these addons : image

"Windows8" - which seems to be required for the IDE to work properly .. is missing, and more notably- the regular "Windows" module is also missing (only "WindowsTest" )

the license file is signed duh so you can't just add "Windows.Windows8" into it.. but it should really not be that hard to fix on the server side.

YYDan commented 4 weeks ago

Should just have been a blip on the licensing server and fixed back at the time, but (as mentioned above) 1.4 is not covered by this bug database anyway, so closing now. Thanks.

FollowTheFun commented 4 weeks ago

If there is no possibility of this issue being fixed officially, do we have the greenlight to use third party tools to get it to work?

Should just have been a blip on the licensing server and fixed back at the time

As in, a month ago when this started occurring? Or when 1.4 originally was sunset, because similar issues to this have been fixed up to this point. This is first issue left broken. Game maker 8 is still working fine, which is an even older product.

1.4 is not covered by this bug database anyway, so closing now. Thanks.

Yes sorry about that, but there's no other place to contact about this, and if you reach out to the help desk they just tell you to go away 😢 I've reached out to Russell about this but no response. Can you recommend the best place to contact to have this issue fixed?

iampremo commented 4 days ago

This issue has now been resolved - https://forum.gamemaker.io/index.php?threads/fixed-gamemaker-studio-1-4-update-licence-issues.116442/