Yoast SEO editor is blank

DonaBumgarner commented 5 years ago

[x ] I've read and understood the contribution guidelines.
[x ] I've searched for any related issues and avoided creating a duplicate issue.

Please give us a description of what happened.

After a recent round of updated (both WP and plugins) I noticed that the Yoast content optimization window in my post editor is blank. This seems to be identical to an issue posted some months ago in the WP forum (https://wordpress.org/support/topic/yoast-plugin-is-not-working-on-wordpress-4-9-8/) which was indicated to have been fixed with Yoast version 8.0. However, I'm using Version 9.2.1 and seeing the problem again (another user posted in the WP forum thread that he is also seeing the issue with 9.2.1.).

Please describe what you expected to happen and why.

How can we reproduce this behavior?

open post in editor (classic)
Scroll down to Yoast editor area

Technical info

If relevant, which editor is affected (or editors):
[x ] Classic Editor
[ ] Gutenberg
[ ] Classic Editor plugin

Which browser is affected (or browsers):
[x ] Chrome
[ ] Firefox
[ x] Safari
[ ] Other

Used versions

WordPress version: 4.8.8
Yoast SEO version: 9.2.1
Gutenberg plugin version:
Classic Editor plugin version:
Relevant plugins in case of a bug:
Tested with theme: Canvas Version: 5.9.14 Twenty Fifteen v 2.2

navalnews commented 5 years ago

Despite the numerous Yoast updates in past days, the issue still remains: blank editor.

Why can't we get a fix for this :(

ghost commented 5 years ago

The same issue. Wordpress: 5.1.1 Yoast SEO: 10.1.3 If I disable Yoast SEO all is working.

Expand

` ### WordPress ### Version: 5.1.1 Language: en_US Permalink structure: /%postname%/ Is this site using HTTPS?: Yes Can anyone register on this site?: No Default comment status: closed Is this a multisite?: No User Count: 7 Communication with WordPress.org: WordPress.org is reachable Create loopback requests: The loopback request to your site completed successfully. ### Installation size ### Uploads Directory: 948.44 MB Themes Directory: 6.33 MB Plugins Directory: 119.06 MB Database size: 27.16 MB Whole WordPress Directory: 4.02 GB Total installation size: 4.05 GB ### Drop-ins ### advanced-cache.php: Advanced caching plugin. ### Active Theme ### Name: Awesome Theme Version: 0.1 alpha Author: Alecaddd Author website: http://alecaddd.com Parent theme: Not a child theme Supported theme features: custom-background, custom-header, post-thumbnails, editor-style, widgets, menus ### Other themes (2) ### Twenty Nineteen (twentynineteen): Version 1.3 by the WordPress team Twenty Seventeen (twentyseventeen): Version 1.4 by the WordPress team ( Latest version: 2.1 ) ### Active Plugins (36) ### Add Logo to Admin: Version 1.6.2 by c.bavota Admin Menu Editor: Version 1.8.8 by Janis Elsts Advanced Custom Fields: Version 5.7.12 by Elliot Condon Advanced Custom Fields: oEmbed Field: Version 1.0.3 by DMSQD Advanced Custom Fields: Repeater Field: Version 2.0.1 by Elliot Condon All-in-One WP Migration: Version 6.91 by ServMask Breadcrumb NavXT: Version 6.2.1 by John Havlik Bulk Delete: Version 6.0.2 by Sudar Categories Images: Version 2.5.4 by Muhammad Said El Zahlan Contact Form 7: Version 5.1.1 by Takayuki Miyoshi Convert Post Types: Version 1.4 by Stephanie Leary Custom Post Type Parents: Version 1.1.2 by MIGHTYminnow & Mickey Kay Disqus for WordPress: Version 3.0.17 by Disqus Duplicate Post: Version 3.2.2 by Enrico Battocchi Enable Media Replace: Version 3.2.9 by ShortPixel Fluid Video Embeds: Version 1.2.9 by jamie3d Generic Parent Child Custom Post Type: Version 1.0 by Sandy McFadden Health Check & Troubleshooting: Version 1.2.6 by The WordPress.org community Hide Admin Bar Toolbar: Version 1.6.1.1 by sLaNGjI's Team iframe: Version 4.4 by webvitaly Post Types Order: Version 1.9.3.9 by Nsp Code Post Type Switcher: Version 3.1.0 by John James Jacoby Quick Favicon: Version 0.22.8 by PlugInspired Regenerate Thumbnails: Version 3.1.0 by Alex Mills (Viper007Bond) Reveal IDs: Version 1.5.3 by Oliver Schlöbe Simple Page Ordering: Version 2.3.2 by Jake Goldman, 10up Taxonomy filter: Version 2.2.2 by Andrea Landonio Toolset Types: Version 2.2.22 by OnTheGoSystems ( Latest version: 3.2.7 ) UpdraftPlus - Backup/Restore: Version 2.14.11.24 by UpdraftPlus.Com, DavidAnderson ( Latest version: 2.16.11.0 ) Wordfence Security: Version 7.2.4 by Wordfence WordPress Importer: Version 0.6.4 by wordpressdotorg WP-Beautifier: Version 1.3.1 by Till Krüss WP Migrate DB: Version 1.0.10 by Delicious Brains WP Post Template: Version 1.0 by Dotsquares WP Ultimate CSV Importer: Version 5.6.1 by smackcoders Yoast SEO: Version 10.1.3 by Team Yoast ### Inactive Plugins (5) ### Classic Editor: Version 1.4 by WordPress Contributors Reveal Template: Version 3.4 by Scott Reilly WP All Import Pro: Version 4.5.1 by Soflyy WP Sitemap Page: Version 1.6.1 by Tony Archambeau WP Super Cache: Version 1.6.4 by Automattic ### Media handling ### Active editor: WP_Image_Editor_GD Imagick Module Version: Imagick not available ImageMagick Version: Imagick not available GD Version: bundled (2.0.34 compatible) Ghostscript Version: 8.70 ### Server ### Server architecture: Linux 2.6.32-042stab132.1 x86_64 Web Server Software: Apache PHP Version: 5.4.13 (Supports 64bit values) PHP SAPI: cgi-fcgi PHP max input variables: 1000 PHP time limit: 60 PHP memory limit: 256M Max input time: 60 Upload max filesize: 128M PHP post max size: 8M cURL Version: 7.19.7 NSS/3.15.3 SUHOSIN installed: No Is the Imagick library available: No htaccess rules: Custom rules have been added to your htaccess file ### Database ### Extension: mysqli Server version: 5.5.30-log Client version: 5.5.30 Database prefix: wp_ ### WordPress Constants ### WP_HOME: Undefined WP_SITEURL: Undefined WP_DEBUG: Disabled WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG_DISPLAY: Disabled WP_DEBUG_LOG: Disabled SCRIPT_DEBUG: Disabled WP_CACHE: Disabled CONCATENATE_SCRIPTS: Undefined COMPRESS_SCRIPTS: Undefined COMPRESS_CSS: Undefined WP_LOCAL_DEV: Undefined ### Filesystem Permissions ### The main WordPress directory: Writable The wp-content directory: Writable The uploads directory: Writable The plugins directory: Writable The themes directory: Writable The Must Use Plugins directory: Writable `

gpmip commented 5 years ago

I've since switched to Rank Math SEO - it even imports your Yoast data. My SEO is back at work and usable. Unfortunate, but it's taken way to long for Yoast to update this vital issue. I suggest you check out this plugin too.

Djennez commented 5 years ago

The blank metabox is an issue that is most of the time not caused by Yoast itself, but has multiple different causes. When a plugin is interfering and causing javascript errors, this might cause problems rendering the metabox.

People coming along this thread I would advise to:

Check for compatibility issues.
Check for javascript errors in your browsers error console.
Create a new issue so that we can check it apart from the other issues.

morganestes commented 5 years ago

I just found this issue and it was a conflict with ACF Pro 5.7.12. Updating to v 5.7.13 fixed the issue.

szerglyiphone commented 5 years ago

Another plugin conflict:

Page Links To

3.1.0 Not working with YOAST Support for the Block Editor (Gutenberg) 3.0.1 Working fine

saiqulhaq commented 5 years ago

I am having same issue I already installed classic editor plugin

Previously there were so many javascript errors, looks like many plugins depend on classic editor after I installed classic editor, those errors gone, except Yoast js error

James-Daniel01 commented 5 years ago

These appears to be a bug with classic Editor. Just switch to Gutenberg Editor and it'll be fine.

rilwis commented 5 years ago

Having the same problem with WordPress 4.9.9. Do you still support it?

James-Daniel01 commented 5 years ago

Having the same problem with WordPress 4.9.9. Do you still support it?

We have no choice but to update our WordPress core version to latest versions (5.0 and up). It's a bug caused by the latest version of Yoast, which conflicts with the Classic Editor of old versions of WordPress .

Djennez commented 5 years ago

At the moment we still support 4.9.10, but once 5.3 hits the net we will drop support for any version below 5.2.

Having said that, we do still test with Classic Editor and 4.9.10 and experience no issues. Have you checked for plugin conflicts to see if it might be something else?

rilwis commented 5 years ago

@Djennez I have checked and the error comes from your plugin. I posted details on wordpress.org support forum but no response:

https://wordpress.org/support/topic/the-meta-box-is-blank/

PS: Dropping support for 4.x (major branch) is not a good option. I know WP recommends to support 2 major versions back, but it's applied for versions before 5.x. When WP switched to 5.x, it still maintains the branch 4.x (which shows in the plugin compatibility when you see an update of a plugin: 100% compatible with 4x according to the author). I hope you can keep maintaining it for 4.x.

Djennez commented 5 years ago

The log shows our filenames, and the symptom is that our metabox is breaking, but that does not mean that the error is caused by us. So, have you performed the plugin conflict check? That isn't clear to me from your answer.

About the support for 4: Joost has written this article.

rilwis commented 5 years ago

Don't worry. I have updated my website to WP 5.2.2 and the meta box is working again.

JasonBroderick commented 4 years ago

This is definitely a conflict with "Classic Editor" plugin. I've just had the same issue as everyone above. Meta box with classic editor was displaying blank. I was getting a JS error but id didn't seem related.

Performed plugin conflict, deactivating all plugins, meta box showed up (gutenberg style in the sidebar) reactivated all plugins except classic editor and meta box continued to show correctly in gutenberg sidebar.

Wordpress - v5.3 PHP - v7.1.33 Yoast - v11.6 Classic Editor - v1.5

muhmah-motahari commented 4 years ago

Hi I also had this problem and corrected it That way I've disabled Classic Editor plugin. The problem is yoast seo with Classic Editor which should be Gutenberg

Djennez commented 4 years ago

I am going to close this thread with the following reasoning:

I notice that this thread is about a year old, and it has been used to dump all errors that have the same symptom: the metabox is not working. However, multiple causes can lead to this symptom. Over the past year, we have seen, fixed and consciously "not fixed" multiple causes that would lead to the metabox not showing. Some of which are mentioned in this thread, some of which are not.

Because this thread contains too much noise, it's pretty inefficient to go after every comment and investigate it. Keeping this open isn't helpful for anyone, neither the Yoast team or the people experiencing issues.

So, how to continue this? If you still experience this issue, please do the following:

Perform a plugin/theme conflict check
Make sure your are running the latest version of WordPress
Make sure your are running the latest version of Yoast
Try to investigate what causes this error. Reproduce the issue on a staging or empty environment to validate.
Check your browsers console errors

Please bear in mind that this is not broken by default. We are unable to reproduce these symptoms on an empty installation. Both with and without the classic editor (which we still support). We test every release with both editors and would not release the plugin if this is broken by default.

Follow the bug report guidelines and submit a new bugreport with as much information as possible, including all errors, steps to reproduce, and everything else you were able to find out. If we can't reproduce the issue and there are no errors, we can't investigate anything, so make sure to only submit valid bugreports.

Yoast / wordpress-seo