Closed josevarghese closed 2 months ago
Please inform the customer of conversation # 1150146 when this conversation has been closed.
Please inform the customer of conversation # 1144412 when this conversation has been closed.
+1 Conversation # 1146039
We already refunded this customer
After many unsuccessful tests, we reproduced the issue and found it occurs with invalid response headers. When the server marks JavaScript files with the content-type
of application/javascript; charset=utf8mb4
, it breaks in Chrome but not in Firefox. Note that usually this value is just application/javascript
.
We confirmed that changing the value to known invalid charset (random string) produces the same behavior which means that the charset utf8mb4
is not valid as it's rarely used outside of SQL. Setting it to a valid charset directive like utf-8
resolved the issue in our test environment.
Although response headers are commonly set within your web host control panel, WordPress security plugins may offer these features. Please modify the behavior to use a valid charset.
Please give us a description of what happened
On two or three websites, we noticed that the Yoast SEO metabox became blank or the Readability tab kept spinning. As a result, metabox is not functioning and the AI feature was not working on those websites using the Yoast SEO Premium plugin.
Note: This issue is to track how many users are affected and to find out the issue causing this, as the issue is not occurring on the lab sites
To Reproduce
Step-by-step reproduction instructions
The below steps cannot be used to replicate it but to mention that the issue occurs when the Yoast SEO plugin is used.
Expected results
Actual results
Screenshots, screen recording, code snippet
If possible, please provide a screenshot, a screen recording or a code snippet which demonstrates the bug.
Technical info
Used versions