Closed zmarty closed 6 years ago
I uploaded an HDR video: https://www.youtube.com/watch?v=dg3I2DJ7C1U
The video I uploaded has 1 minute and 33 seconds. It plays correctly on Desktop (Windows 10, Chrome) in SDR.
However, the video manager says this video has only 11 seconds:
Even worse, when I play the video on my Android phone (Samsung S5), the video actually only plays for 11 seconds.
Please check why some of the transcoded streams were truncated.
Thanks!
Is this still happening? If so, can you please check "stats for nerds" and let me know which formats are the problematic.
Support fixed it.
I uploaded an HDR video: https://www.youtube.com/watch?v=dg3I2DJ7C1U
The video I uploaded has 1 minute and 33 seconds. It plays correctly on Desktop (Windows 10, Chrome) in SDR.
However, the video manager says this video has only 11 seconds:
Even worse, when I play the video on my Android phone (Samsung S5), the video actually only plays for 11 seconds.
Please check why some of the transcoded streams were truncated.
Thanks!