brendanhoar
commented
10 years ago Update - I have a workaround:
I have avoided the problem by: downloading the most recent OpenSSL for Windows from here [ http://slproweb.com/products/Win32OpenSSL.html ](linked to from the OpenSSL site), then installing everything to the C:\OpenSSL-Win32\ directory, including the libraries, then copying both libraries that are presumably needed ( libeay32.dll and ssleay32.dll ) to the C:\Program Files (x86)\Yubico\YubiKey NEO Manager\ directory.
Now 0.2.2 no longer crashes on startup.
I didn't allow the installer put the libraries in to the C:\Windows\ tree (as it would by default) because I didn't want to overwrite the two files in C:\Windows\SYSWOW64\ without really knowing this was the correct solution.
Just FYI.
dainnilsson
I don't have a problem with 0.1.0, just 0.2.2.
Thanks,
Brendan
Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: YubiKey NEO Manager.exe P2: 0.2.2.0 P3: 514e2c2f P4: ssleay32.dll P5: 0.0.0.0 P6: 3d5886a1 P7: c0000005 P8: 00022788 P9: P10:
Attached files: C:\Users\brendan.hoar\AppData\Local\Temp\WER8F25.tmp.WERInternalMetadata.xml
These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_YubiKey NEO Mana_179226796ff1593d84612329183a25ff24193b6_2a1793e5
Analysis symbol: Rechecking for solution: 0 Report Id: bc8271d8-558e-11e4-8b67-534e57000000 Report Status: 1
Version=1 EventType=APPCRASH EventTime=130579768274759928 ReportType=2 Consent=1 UploadTime=130579768275219928 ReportIdentifier=bc8271d9-558e-11e4-8b67-534e57000000 IntegratorReportIdentifier=bc8271d8-558e-11e4-8b67-534e57000000 WOW64=1 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=YubiKey NEO Manager.exe Sig[1].Name=Application Version Sig[1].Value=0.2.2.0 Sig[2].Name=Application Timestamp Sig[2].Value=514e2c2f Sig[3].Name=Fault Module Name Sig[3].Value=ssleay32.dll Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=3d5886a1 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00022788 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.4 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\YubiKey NEO Manager.exe UI[3]=YubiKey NEO Manager has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\YubiKey NEO Manager.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Windows\syswow64\USER32.dll LoadedModule[5]=C:\Windows\syswow64\GDI32.dll LoadedModule[6]=C:\Windows\syswow64\LPK.dll LoadedModule[7]=C:\Windows\syswow64\USP10.dll LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\WS2_32.dll LoadedModule[15]=C:\Windows\syswow64\NSI.dll LoadedModule[16]=C:\Windows\system32\IMM32.DLL LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll LoadedModule[18]=C:\PROGRA~2\Yubico\YUBIKE~4\python27.dll LoadedModule[19]=C:\Windows\syswow64\SHELL32.dll LoadedModule[20]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll LoadedModule[22]=C:\PROGRA~2\Yubico\YUBIKE~4_ctypes.pyd LoadedModule[23]=C:\Windows\syswow64\ole32.dll LoadedModule[24]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[25]=C:\PROGRA~2\Yubico\YUBIKE~4\PySide.QtCore.pyd LoadedModule[26]=C:\PROGRA~2\Yubico\YUBIKE~4\pyside-python2.7.dll LoadedModule[27]=C:\PROGRA~2\Yubico\YUBIKE~4\shiboken-python2.7.dll LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll LoadedModule[29]=C:\PROGRA~2\Yubico\YUBIKE~4\QtCore4.dll LoadedModule[30]=C:\PROGRA~2\Yubico\YUBIKE~4\PySide.QtGui.pyd LoadedModule[31]=C:\PROGRA~2\Yubico\YUBIKE~4\QtGui4.dll LoadedModule[32]=C:\Windows\syswow64\COMDLG32.dll LoadedModule[33]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll LoadedModule[34]=C:\Windows\system32\WINMM.dll LoadedModule[35]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[36]=C:\PROGRA~2\Yubico\YUBIKE~4_hashlib.pyd LoadedModule[37]=C:\PROGRA~2\Yubico\YUBIKE~4\PySide.QtNetwork.pyd LoadedModule[38]=C:\PROGRA~2\Yubico\YUBIKE~4\QtNetwork4.dll LoadedModule[39]=C:\PROGRA~2\Yubico\YUBIKE~4\Crypto.Util.strxor.pyd LoadedModule[40]=C:\PROGRA~2\Yubico\YUBIKE~4\Crypto.Random.OSRNG.winrandom.pyd LoadedModule[41]=C:\PROGRA~2\Yubico\YUBIKE~4\Crypto.Util._counter.pyd LoadedModule[42]=C:\PROGRA~2\Yubico\YUBIKE~4\Crypto.Cipher._AES.pyd LoadedModule[43]=C:\PROGRA~2\Yubico\YUBIKE~4\PySide.QtWebKit.pyd LoadedModule[44]=C:\PROGRA~2\Yubico\YUBIKE~4\QtWebKit4.dll LoadedModule[45]=C:\Windows\system32\VERSION.dll LoadedModule[46]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libykneomgr-0.dll LoadedModule[47]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libzip-2.dll LoadedModule[48]=C:\Windows\system32\WinSCard.dll LoadedModule[49]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libykpers-1-1.dll LoadedModule[50]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libjson-c-2.dll LoadedModule[51]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libyubikey-0.dll LoadedModule[52]=C:\Windows\system32\hid.dll LoadedModule[53]=C:\Windows\syswow64\SETUPAPI.dll LoadedModule[54]=C:\Windows\syswow64\CFGMGR32.dll LoadedModule[55]=C:\Windows\syswow64\DEVOBJ.dll LoadedModule[56]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libu2f-host-0.dll LoadedModule[57]=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\libhidapi-0.dll LoadedModule[58]=C:\Windows\system32\uxtheme.dll LoadedModule[59]=C:\Windows\system32\dwmapi.dll LoadedModule[60]=C:\Windows\system32\WINSTA.dll LoadedModule[61]=C:\Windows\system32\WTSAPI32.dll LoadedModule[62]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[63]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[64]=C:\Windows\syswow64\MSASN1.dll LoadedModule[65]=C:\Windows\system32\ssleay32.dll LoadedModule[66]=C:\Windows\system32\LIBEAY32.dll LoadedModule[67]=C:\Windows\system32\WSOCK32.dll LoadedModule[68]=C:\Windows\system32\CRYPTSP.dll LoadedModule[69]=C:\Windows\system32\rsaenh.dll LoadedModule[70]=C:\Windows\system32\mswsock.dll LoadedModule[71]=C:\Windows\system32\DNSAPI.dll LoadedModule[72]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[73]=C:\Windows\system32\WINNSI.DLL LoadedModule[74]=C:\Windows\system32\rasadhlp.dll LoadedModule[75]=C:\Windows\System32\wshtcpip.dll LoadedModule[76]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\comctl32.dll FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=YubiKey NEO Manager AppPath=C:\Program Files (x86)\Yubico\YubiKey NEO Manager\YubiKey NEO Manager.exe