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Yubico / yubikey-personalization-gui

YubiKey Personalization GUI
https://developers.yubico.com/yubikey-personalization-gui
BSD 2-Clause "Simplified" License
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Serial dissappears after attempting to remove access code on Arch Linux #67

Open drgnomage opened 8 years ago

drgnomage commented 8 years ago

After receiving some keys with data already on them I tried to remove them by revoking the access key and writing over them (I didn't know about tools > delete at the time). Which resulted in the serial number information dissappearing until I delete the config via tools > delete at which point it returned.

This was pretty confusing and irritating as I thought I had borked my key on the first day.

Firmware: 3.4.6 Distro: Arch Kernel: 4.4.1-2 Yubi GUI: 3.1.24

klali commented 8 years ago

This sounds like the option "API call" under "Serial # Visibility Settings" in the Settings tab is unchecked. If it is the tool can not read the serial number from the key.

drgnomage commented 8 years ago

Hi Klali,

I was pointed this way by the support team and it was not turned off (I had previously made sure all the boxes in visibility were ticked). Also I could see the serial numbers then when I went to protected keep protected it removed the serial number information and wouldn't appear after replug/reboot or using in a vm.

klali commented 8 years ago

Ok. Exactly which view are we talking about here? Can you reproduce this again? Can you lay that out in steps?

drgnomage commented 8 years ago

I'm struggling to reproduce it after the tools > delete option as I can't apply access codes on Arch, which is another issue I was going to raise after I had delved into the dependencies for the Ubuntu install and see if there is a difference. The pic below is just after creating the config on slot 2.

2016-02-09-173851_2560x1440_scrot

No offence meant but linux support seems to mean works on Ubuntu.