Installation failled Could not find platform dependent libraries <exec_prefix>

laguill commented 1 year ago

How to post a meaningful bug report

Read this whole template first.
Determine if you are on the right place:
- If you were performing an action on the app from the webadmin or the CLI (install, update, backup, restore, change_url...), you are on the right place!
- Otherwise, the issue may be due to the app itself. Refer to its documentation or repository for help.
- When in doubt, post here and we will figure it out together.
Delete the italic comments as you write over them below, and remove this guide.

Describe the bug

A clear and concise description of what the bug is.

Context

Hardware: Old laptop
YunoHost version: 11.1.19
I have access to my server: Through SSH and through the webadmin and direct access via keyboard / screen
Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: yes
- If yes, please explain: I have a nextcloud instance on mydomain.nohost.me and I added a subdomain to install home assistant hass.mydomain.nohost.me
Using, or trying to install package version: home assistant
Steps to reproduce

I tried to install home assistant with the web admin interface of yunohost

Logs

https://paste.yunohost.org/raw/opocesiqip

ewilly commented 1 year ago

hello, you have an issue with your venv environnement because the command sudo -u homeassistant /usr/local/bin/python3.10 -m venv --without-pip /var/www/homeassistant is failing. Best way is to reinstall the app.

laguill commented 1 year ago

The app is not install I don't understand what you mean by reinstalling the app Everything I did was clicking on the install button to install homeassistant on the admin page

ewilly commented 1 year ago

Humm seems your log does not correspond to a fresh installa dn the previous seems corrupted. If the app is not install please remove those with with the following commands: rm /usr/local/bin/python3.10* rm -R /var/www/homeassistant rm -R /home/yunohost.app/homeassistant and reinstall.

laguill commented 1 year ago

Thank you this solved my issue

YunoHost-Apps / homeassistant_ynh