Playback/transcoding doesn't work

[ahstro]

Describe the bug

Most video content is unable to play, showing this "Playback Error". I'm fairly certain it's an issue with transcoding somehow, but unsure how to resolve? The logs seem to indicate there's some permission shenanigans happening?

8:  Mar 11 22:59:38 jellyfin[852326]: [22:59:38] [ERR] [19] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/5fe00277-6dac-60a7-8e1e-e853aa63f273/hls1/main/0.ts.
9:  Mar 11 22:59:38 jellyfin[852326]: System.UnauthorizedAccessException: Access to the path '/var/log/jellyfin/FFmpeg.Transcode-2024-03-11_22-59-38_5fe002776dac60a78e1ee853aa63f273_c406036c.log' is denied.

The similar issues I found online suggested changing the ffmpeg path in the GUI. This has been disabled in this version, for reasons, but I tried changing it by editing /etc/jellyfin/encoding.xml and restarting. Didn't help 🤷‍

Context

• Hardware: Old computer with x86_64 architecture
• YunoHost version: 11.2.10.3 (stable)
• I have access to my server: Through SSH, webadmin, and direct access via keyboard / screen
• Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: I can't really open ports in my router, but that doesn't seem relevant? Although you never know..
• Using, or trying to install package version/branch: 10.8.13

Steps to reproduce

• If the error occurs in your browser, explain what you did:
  1. Go to web client
  2. Try to play a video
  3. Be sad

Logs

https://paste.yunohost.org/ogupijawag

[stilobique]

Like the #150 ; force the reinstall with this command

sudo yunohost app upgrade jellyfin -F

[ahstro]

omg thank youu!! 🙇🙇