Emails are not sent

[xplosionmind]

Describe the bug

Any sort of email, campaigns, subscription confirmations, test emails for campaign preview… none of them is effectively sent. DNS Records are correctly configured, there must be some bug in the app itself.

Context

• Hardware: VPS bought online
• YunoHost version: 4.3.6.3
• I have access to my server: Through SSH
• Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: no

Steps to reproduce

• Logging into listmonk
• writing some test campaign
• sending the campaign, sending a test… nothing works

Expected behavior

Emails should arrive in the inbox.

[ericgaspar]

It may be worth sharing your SMTP settings.

[xplosionmind]

Thanks a lot! The point is that I do not know to which mailserver should I point listmonk to! I believed it provided a mailserver itself

[ericgaspar]

There is no mail settings on the configuration file. So everything is set through the admin interface. You can try to set Host to localhost on Port 25

[xplosionmind]

This is my current config, and it is not working. I tried using any authentication method, using my YunoHost username and password.

[xplosionmind]

Update: I attempted using every authentication method with port 587, too.

Furthermore, I noticed that apparently my 72 characters password is shortened to one of 8. Might this be the problem? The password is alpha-numeric only.

⬆️ Before applying settings ⬆️

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⬆️ after applying settings ⬆️

[ericgaspar]

I have managed to send emails please see this tutorial: https://www.youtube.com/watch?v=fAOBqgR9Yfo

[xplosionmind]

Sorry @ericgaspar, but I configured my mailserver the same as it is in the video, and it still does not work

[ericgaspar]

what are the logs saying? (left column tab)

[xplosionmind]

2022/04/13 14:41:34v2.1.0 (0ecfb89 2022-02-12T15:27:45Z)
2022/04/13 14:41:34reading config: config.toml
2022/04/13 14:41:34connecting to db: localhost:5432/listmonk
2022/04/13 14:41:34media upload provider: s3
2022/04/13 14:41:34loaded email (SMTP) messenger: tommi@localhost
2022/04/13 14:41:34loaded email (SMTP) messenger: @
2022/04/13 14:41:46error sending message in campaign Test: subscriber 9037d59f-efd1-4478-8ad3-dbd060d2f493: tls: either ServerName or InsecureSkipVerify must be specified in the tls.Config
2022/04/13 14:41:52error sending message in campaign Test campaign: subscriber 9037d59f-efd1-4478-8ad3-dbd060d2f493: tls: either ServerName or InsecureSkipVerify must be specified in the tls.Config

Apparently there is some TLS problem but the subscriber in question is my email surfing@tommi.space and it is working perfectly.

[ericgaspar]

I don't know what to say... Try to be as close as that (remove username, password, uncheck skip TLS verification...)

And don't forget to save the settings.

Be sure to delete the other SMTP config

[xplosionmind]

Ok, wonderful! It now works!