App doesn't work after restore: libicudata.so.65: cannot open shared object file

kuba-orlik commented 3 years ago

Describe the bug

The app doesn't work after restoring it from backup

Context

Hardware: VPS bought online
YunoHost version: 4.1.7.4
I have access to my server: Through SSH
Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: I've restored mastodon from another server
Using, or trying to install package version/branch: 3.3.0~ynh1

Steps to reproduce

backup mastodon on instance1
set up the same domain on instance2
install mastodon on instance2
restore backup from instance1 on instance2
see error

Expected behavior

The app should run after restore

Logs

bundler: failed to load command: puma (/var/www/mastodon/live/vendor/bundle/ruby/2.7.0/bin/puma)
/var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:23:in `require': libicudata.so.65: 
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:23:in `block in require_wi
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/loaded_features_index.rb:92:in `register'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:22:in `require_with_bootsn
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:31:in `require'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/activesupport-5.2.4.4/lib/active_support/dependencies.rb:291:in `block in require'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/activesupport-5.2.4.4/lib/active_support/dependencies.rb:257:in `load_dependency'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/activesupport-5.2.4.4/lib/active_support/dependencies.rb:291:in `require'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/charlock_holmes-0.7.7/lib/charlock_holmes.rb:1:in `<top (required)>'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:23:in `require'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:23:in `block in require_wi
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/loaded_features_index.rb:92:in `register'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:22:in `require_with_bootsn
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/bootsnap-1.5.1/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:31:in `require'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/runtime.rb:66:in `block (2 levels) in require'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/runtime.rb:61:in `each'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/runtime.rb:61:in `block in require'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/runtime.rb:50:in `each'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/runtime.rb:50:in `require'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler.rb:173:in `require'
    from /var/www/mastodon/live/config/application.rb:7:in `<top (required)>'
    from /var/www/mastodon/live/config/environment.rb:2:in `require_relative'
    from /var/www/mastodon/live/config/environment.rb:2:in `<top (required)>'
    from config.ru:4:in `require'
    from config.ru:4:in `block in <main>'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/rack-2.2.3/lib/rack/builder.rb:116:in `eval'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/rack-2.2.3/lib/rack/builder.rb:116:in `new_from_string'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/rack-2.2.3/lib/rack/builder.rb:105:in `load_file'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/rack-2.2.3/lib/rack/builder.rb:66:in `parse_file'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/configuration.rb:331:in `load_rackup'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/configuration.rb:257:in `app'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/runner.rb:131:in `load_and_bind'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/cluster.rb:338:in `run'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/launcher.rb:171:in `run'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/lib/puma/cli.rb:80:in `run'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/gems/puma-5.0.4/bin/puma:10:in `<top (required)>'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/bin/puma:23:in `load'
    from /var/www/mastodon/live/vendor/bundle/ruby/2.7.0/bin/puma:23:in `<top (required)>'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli/exec.rb:63:in `load'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli/exec.rb:63:in `kernel_load'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli/exec.rb:28:in `run'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli.rb:494:in `exec'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli.rb:30:in `dispatch'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/cli.rb:24:in `start'
    from /opt/rbenv/versions/2.7.2/lib/ruby/gems/2.7.0/gems/bundler-2.2.14/exe/bundle:49:in `block in <top (required)>'
    from /opt/rbenv/versions/2.7.2/lib/ruby/site_ruby/2.7.0/bundler/friendly_errors.rb:130:in `with_friendly_errors'
    from /opt/rbenv/versions/2.7.2/lib/ruby/gems/2.7.0/gems/bundler-2.2.14/exe/bundle:37:in `<top (required)>'
    from /opt/rbenv/versions/mastodon/bin/bundle:23:in `load'
    from /opt/rbenv/versions/mastodon/bin/bundle:23:in `<main>'
mastodon-web.service: Main process exited, code=exited, status=1/FAILURE
mastodon-web.service: Failed with result 'exit-code'.
mastodon-web.service: Service RestartSec=100ms expired, scheduling restart.
mastodon-web.service: Scheduled restart job, restart counter is at 5.
Stopped mastodon-web.
mastodon-web.service: Start request repeated too quickly.
mastodon-web.service: Failed with result 'exit-code'.
Failed to start mastodon-web.

Workaround

After restore, I had to run:

$ cd /var/www/mastodon/live
$ su mastodon -s /bin/bash
$ /opt/rbenv/versions/mastodon/bin/bundle install --redownload
$ ^D
$ systemctl restart mastodon-web

And only then the app started to work, although my timeline is empty.

fflorent commented 2 years ago

I had the same issue.

Your commands helped me fix that, thanks @kuba-orlik! :pray:

I must confess that I had to exclude the apps/mastodon/backup/var/www/mastodon/live/public/system/cache directory as some borg chunk were corrupted. I don't know if that's related or not to the issue here.

fflorent commented 2 years ago

And only then the app started to work, although my timeline is empty.

To make that work, I had to a sudo systemctl restart mastodon-streaming.

I think I also had to post a message or something to notify the other instances the server was back.

YunoHost-Apps / mastodon_ynh