Nextcloud office stop working

Thatoo commented 1 year ago

Describe the bug

I guess this two images will describe the best the bug.

When I try to open a document (since last update of Nextcloud, 26.0.3, I believe, but I'm not sure) , I face this error

whereas in parameter, it still says it is working :

Context

Hardware: Old laptop or computer
YunoHost version: 11.1.21.4
I have access to my server: Through SSH | through the webadmin | direct access via keyboard / screen | ...
Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: no

Steps to reproduce

-Go to nextcloud, open a .odt or .ods file

it loads and the stop with the error aboce.

Expected behavior

The document should open

Logs

No log in /var/log/nginx/collaboraonline.mydomain.fr-error.log and here are the log of /var/log/nginx/collaboraonline.mydomain.fr-access.log when I try to open a document :

92.95.179.22 - thatoo [01/Jul/2023:21:33:36 +0200] "POST /browser/6ba7057/cool.html?WOPISrc=https%3A%2F%2Fmydomain.fr%2Fnuage-nextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F450495_oc8i76jor9qm&title=test.ods&lang=fr&closebutton=1&revisionhistory=1 HTTP/2.0" 200 31531 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
92.95.179.22 - thatoo [01/Jul/2023:21:33:45 +0200] "GET /cool/https%3A%2F%2Fmydomain.fr%2Fnuage-nextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F450495_oc8i76jor9qm%3Faccess_token%3DIdNbo8xNZwanjMvDi6PzFxLROYx55Ee4%26access_token_ttl%3D1688276009000/ws?WOPISrc=https%3A%2F%2Fmydomain.fr%2Fnuage-nextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F450495_oc8i76jor9qm&compat=/ws HTTP/1.1" 101 2542 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
92.95.179.22 - thatoo [01/Jul/2023:21:33:53 +0200] "GET /cool/https%3A%2F%2Fmydomain.fr%2Fnuage-nextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F450495_oc8i76jor9qm%3Faccess_token%3DIdNbo8xNZwanjMvDi6PzFxLROYx55Ee4%26access_token_ttl%3D1688276009000%26permission%3Dedit/ws?WOPISrc=https%3A%2F%2Fmydomain.fr%2Fnuage-nextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F450495_oc8i76jor9qm&compat=/ws HTTP/1.1" 101 2542 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"

Thatoo commented 1 year ago

Could it be the same error as https://forum.yunohost.org/t/failed-to-load-next-office-collaborara-nextcloud-issue/24626/11 ?

Thatoo commented 1 year ago

I just uninstall and then reinstall and it works again.

YunoHost-Apps / nextcloud_ynh